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555 S. I-35 - City Centre Business Park, Round Rock, TX, 78664, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Booked the room through one of the .com services and the hotel charged my card $100 in case oh incidentals and the hold from the bank wasn’t released for five days!
Business response:
Thank you for choosing our hotel, and we hope you had a pleasant stay. It usually takes few days for banks to release the preauthorized amount. Meanwhile, please reach out at our front desk if we can assist you further.
I have stayed here quite a few times now. It is in a great location off the highway with plenty to do within 5 miles. It is very inexpensive, and great bang for your buck. The staff is always very nice and helpful. I’ve never had anything but a great experience here.
Business response:
Thanks for being a loyal guest of our hotel. We are thrilled to know our location was perfect for your trip and that you were satisfied with our top-notch service and facilities. It was a pleasure serving you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Trevor, we appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Business response:
Trevor, thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management
Room was clean and nicely put together. I like the walk-in shower.
Business response:
Thank you for taking the time to share your feedback. We are pleased you were satisfied with your stay with us. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Business response:
We appreciate you being our guest. Thank you for letting us know your visit at Extended Stay America was perfect in every way. We look forward to welcoming you back soon. Sincerely, Hotel Management
No ice machines My stay was ok at best. The location was a little difficult to find. The room was ok. The bed was supposed to be a queen but really looked like a full to me but was comfortable. Very surprising though, is that there is no ice machines for guests.
Business response:
David, thank you for the feedback about your stay at our hotel. We strive to provide guests with all the comforts of home, so we were disappointed to hear we did not meet your expectations. Your comments will help us as we continually improve our amenities and service. We appreciate you being our guest and hope you will stay with us again in the future. Sincerely, Hotel Management
It looks like old hotel. Rooms, draws tables are old. Breakfast was as mentioned , Togo breakfast. It was not that great. No drinking water. Front desk was good and quick to respond for any help in their capacity.
Business response:
Narasimha, thank you for being our guest. We are happy to know you were impressed with the service provided by our courteous associates, but we are sorry we missed meeting some of your expectations and have taken a note of your feedback. We hope the positive aspects of your visit will bring you back for a much better experience. Sincerely, Hotel Management
Extended Stay America Select Suites - Austin - Round Rock - North has a 4.2 star rating with 1,177 reviews.
Extended Stay America Select Suites - Austin - Round Rock - North is open now. It will close tomorrow at 12:00 a.m.