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Extended Stay America Select Suites - Austin - Round Rock - North
- Hotels
- Round Rock, TX
About this business
Location details
555 S. I-35 - City Centre Business Park, Round Rock, TX, 78664, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Went well. . The hotel staff was very accomodating.
Business response:
Mario, thank you for sharing your wonderful experience at Extended Stay America. We are delighted to read our convenient location and courteous associates helped make your stay a memorable one. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management
Great place, Great Staff. Great place to stay. Everyone's always so helpful and friendly.
Business response:
Thank you for the positive review and for taking time to recognize our hotel. We are delighted to know how much you enjoyed the stay and the excellent service provided by our staff. Thanks for being our guest. We can't wait to welcome you back to Extended Stay America. Sincerely, Hotel Management
RR - Extended Stay For the price, it was adequate. The room was decently clean, but not what I would expect from an Extended Stay America. I was very familiar with the location, and other than the ongoing construction, it was fine.
Business response:
Thanks for evaluating your stay. We are happy to read you found us to be a good value and liked the cleanliness of your room. That being said, we are sorry for the inconvenience you had while here. We hope you will consider giving us another opportunity so that we can provide you with an improved visit. Sincerely, Hotel Management
Great place, great price, great staff. Great location, and staff is always friendly. The price is fabulous and the bed is very comfy.
Business response:
Thank you for choosing to stay at Extended Stay America. We are thrilled to know you loved the great value we offer and that our courteous staff made your experience even better. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Person at front desk not a people person.
Business response:
We certainly apologize for the service issues you encountered which led to a less than perfect stay as it is never our intention to lose focus on providing you with the hospitality you deserve. We will be sure to share your feedback with the entire team and will use it as a training tool to improve our performance. We truly regret the inconvenience caused, and please give us another opportunity to make a better impression on your next visit to our area. Sincerely, General Manager
Breakfast . There was no water available in common area, breakfast was gone by 7:30 and did not match up to any other continental breakfast, I've ever had.
Business response:
Britt, thanks for reviewing your stay at Extended Stay America. We are glad you had a good time and you were satisfied with most aspects of our hotel. Having said that, I am sorry you didn’t like the selections of our complimentary grab-and-go breakfast. Your feedback will be shared with the appropriate team for making any necessary changes to the choices we offer. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
John, thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. We look forward to welcoming you back for another outstanding experience. Sincerely, General Manager
Good quality, comfort, and hospitality My stay has not ended. It continues until I find a permanent home and I'm beyond grateful for the front desk ladies and Manager Derek for all you do for me.
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure knowing you thoroughly enjoyed being with us and loved the excellent service we provided. I will surely share your compliments with my front desk staff. We hope to see you again soon. Sincerely, General Manager
Business response:
Charles, thank you for visiting us. I am sorry to read that we failed to meet your expectations. We hope you will accept my apology for what transpired. We hope you will give us another chance to prove that we are committed to providing excellent guest experience. Sincerely, General Manager
Frequently asked questions about Extended Stay America Select Suites - Austin - Round Rock - North
How is Extended Stay America Select Suites - Austin - Round Rock - North rated?
Extended Stay America Select Suites - Austin - Round Rock - North has a 4.2 star rating with 1,149 reviews.
When is Extended Stay America Select Suites - Austin - Round Rock - North open?
Extended Stay America Select Suites - Austin - Round Rock - North is open now. It will close tomorrow at 12:00 a.m.