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Extended Stay America Select Suites - Austin - Round Rock - North
- Hotels
- Round Rock, TX
About this business
Location details
555 S. I-35 - City Centre Business Park, Round Rock, TX, 78664, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Michael, thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next visit perfect in every respect. Sincerely, Hotel Management
Hotel needs updating The reservation process was very smooth. The room was clean. The hotel is in need of new mattresses, pillows, paint and flooring.
Business response:
Jannie, thank you for being our guest. We are happy to know you were overall satisfied with your stay and that you liked our attentive service. We have taken a note of your observation. We hope the positive aspects of our visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Great but hard to find with road closures. Wish the stove light worked, lots of construction in the area.
Business response:
Jacob, thanks for making Extended Stay America a part of your travel plans. We are happy to know your stay with us was overall enjoyable, but we regret the inconvenience you had. We hope the positive aspects of our visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Business response:
Kristopher, thank you for your review. We are glad your overall stay was pleasant, but we are sorry if any inconvenience was caused while here. We hope you will give us another chance to exceed your expectations on a future visit. Sincerely, Hotel Management
Been here a month. Out of all the other places I've stayed (5 others) this is by far my favorite. No issues. Staff is really what keeps me here. And hotel has everything I need.
Business response:
It was our pleasure having you as our guest at Extended Stay America. It's great to know you enjoyed your stay and our facilities and service were to your satisfaction. We look forward to sharing your positive feedback with our team. Please visit us again the next time you are in the area. Sincerely, Hotel Management
Decent Not bad, fairly clean but seemingly older facility. Staff wasn't overly friendly, but not rude either. Good budget hotel.
Business response:
It was our pleasure having you as our guest at Extended Stay America. It feels nice to read you enjoyed our facilities and the service was to your satisfaction. We thank you for commenting your stay as a great value and look forward to hosting you again soon. Sincerely, Hotel Management
Adequate for a single on biz Adequate, and quiet. Breakfast was nearly non-existent. It shouldn't be deemed breakfast at all. Otherwise decent. Overnight help was not helpful
Business response:
Christopher, we thank you for visiting Extended Stay America. It was good to know your stay was a comfortable one and had a great night’s sleep. However, we are sorry our complimentary breakfast offerings did not meet your satisfaction. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for your kind rating of Extended Stay America. It’s great to see our service and facilities were to your satisfaction which made your stay pleasant. We hope you will make us your home again in the future. Sincerely, Hotel Management
Okay for the price It was hard to find the hotel at first because of construction. There was not an immediate sign outside to designate where to turn. Upon check-in, the front desk agent seemed frazzled; we arrived about 5 minutes before check-in, she had to (physically) confirm a room was available and left the front desk unattended with a notice that check-in is five minutes later. It came off rude to mention this to people standing in line. The room was clean and sufficient. Location was charming, being around the corner... read more
Business response:
Thank you for staying at Extended Stay America and for sharing your comments. We are pleased your overall stay with us was good and that you liked our convenient location. However, we appreciate feedback such as yours, as it helps us to improve our service. Your concerns are being shared with the team in an effort to earn your perfect rating next time. We would love another chance to welcome you so we can provide you with the outstanding experience you should certainly expect from us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Austin - Round Rock - North
How is Extended Stay America Select Suites - Austin - Round Rock - North rated?
Extended Stay America Select Suites - Austin - Round Rock - North has a 4.2 star rating with 1,177 reviews.
When is Extended Stay America Select Suites - Austin - Round Rock - North open?
Extended Stay America Select Suites - Austin - Round Rock - North is open now. It will close tomorrow at 12:00 a.m.