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Extended Stay America Select Suites - Bentonville
- Hotels
- Bentonville, AR
About this business
Location details
1201 Phyllis St, Bentonville, AR, 72712, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for taking time to share your experience with us. We hope you will stay with us again soon.
Business response:
Thank you for taking time to share your customer insight with us. We hope to see you again soon.
It was good experience staying here. Wal-mart isd is at walkable distance so if you work for Walmart and looking for temporary stay then this is best place. Room was clean and they clean it alternate week. Internet is not very good but if you don't work from home then its not an issue. Good part is you can cook your food.
Business response:
The Value Place team is glad to hear you thoroughly enjoyed your stay with us. Our ultimate goal is to provide guest with a hospitable environment that is affordable, clean, safe and simple. We are grateful you chose to share your positive thoughts with us and others. We hope you will stay with us again!
nice i had booked this hotel at the last minute after dropping my daughter off to visit her mother. i was unfamiliar to the area being from houston, and the representative from hotels.com was very helpful and courteous. she went above and beyond what would normally be considered service. the hotel was in the middle of a blossoming shopping district. surrounded by food and shops, made my four days in town endurable.
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The bed was as hard as a rock, but overall i would stay at a value place again.
Paula at the front desk was beyond rude I came in to check in i booked online she told me step to the side to help some who was door dash and she was being rude with them and also a black male and he called her racist . And she just flipped out on me I thought this lady was joke but she was serious I’m like what are you serious remind you I didn’t know the guy I just walked in so obviously she is racist and told me to go else where
Business response:
Dear Guest, Thank you for taking the time to share your feedback with us. We appreciate you bringing this matter to our attention. Please accept our sincere apologies for the distress you experienced upon arrival, as this does not reflect the standards of respect and professionalism we strive to uphold. Your concerns have been escalated for review and will be addressed appropriately. We value every guest and remain committed to providing a welcoming environment for all. We hope you will consider returning in the future, allo... read more
There were no pots and pans you’d have to buy them yourself and it’s too cold for the air conditioner to be on but the heat works fine
Business response:
Dear Guest, Thank you for sharing your thoughts and noting that the heating kept you comfortable during your stay. We truly appreciate your feedback about the kitchen setup and room comfort—it helps us enhance our guest experience at Extended Stay America. We are glad you enjoyed your visit overall and look forward to hosting you again for an even more relaxing and seamless stay. Sincerely, Hotel Management
The room looked like I was in a barracks. It was bare minimum - didn't even have a dish, spoon or glass in it. On the surface the room looked clean but the bottom of my white socks turned black when I walked on the floor without shoes. There were flies in the room and other bugs in the bathroom. I was supposed to stay 5 nights and couldn't do it for more than one night.
Business response:
Dear Carrie, Thank you for sharing your feedback. We are very sorry to hear about the cleanliness and maintenance concerns you experienced during your stay. This does not meet the standard we strive to maintain, and your comments have been shared with our housekeeping and team for immediate review and correction. We understand your disappointment and truly regret the inconvenience caused. We hope you might consider giving us another opportunity to provide a cleaner, more comfortable stay in the future. Sincerely, Hotel Manag... read more
Frequently asked questions about Extended Stay America Select Suites - Bentonville
How is Extended Stay America Select Suites - Bentonville rated?
Extended Stay America Select Suites - Bentonville has a 2.9 star rating with 687 reviews.
When is Extended Stay America Select Suites - Bentonville open?
Extended Stay America Select Suites - Bentonville is open now. It will close tomorrow at 12:00 a.m.