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Extended Stay America Select Suites - Bentonville
- Hotels
- Bentonville, AR
About this business
Location details
1201 Phyllis St, Bentonville, AR, 72712, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Horrible Experience - Do not stay here! I definitely WOULD NOT stay in this hotel again. The hotel was supposedly 'non-smoking' but there was a very strong cigarette smell throughout the hotel. We were awakened at 2:00 A.M. by a fire alarm and strobe light going off in our room. The man at the front desk told us the hotel was fully booked for the weekend, yet after the alarm went off, nobody was out in the hall or lobby inquiring about what happened. When we went down to the 'lobby', the window was closed off with a metal bl... read more
Business response:
We apologize for the negative experience you encountered during your stay at Value Place. We have spoken to the property so the matters you addressed can be handled. We wish you the best.
Very Noisy. The hotel was very noisy, bare bones amenities. Smoke smelling in hallways. Waited 15 min for staff to show up to check in.
Business response:
Thank you for sharing your experience with us. We strive to provide a clean, safe, and comfortable environment for our guests and apologize this did not happen in your case. We wish you the best.
The glass in the microwave was very NASTY!! I had to ask twice to get it cleaned...it was finally done when I took the dish to the front counter. The second day they when they cleaned they didn't leave any towels so we had to go ask for them when we got to the room after 10PM. The office staff was friendly except when we checked in. Donald was sort of hateful. David was very helpful andcheerful when we saw him. The room had a musty smell like the room needed to be aired out.
Business response:
I apologize that your stay with us did not meet your expectations. We will look into everything you've brought to our attention. We strive to provide every guest with a great experience and apologize this did not happen in your case.
Great price for a clean room Pretty basic room. It was clean with no frills though it did have a refrigerator,stove and microwave. You do need to bring your own tissues.
Stay from HELL !!! Our stay was the worst I have ever had. The room was a poorly lit cell with NO comfortable reading chair or reading light. We got only one bar of soap and one of the wash clothes had fecal matter on it.It was very noise at night and the facility was 100% SMOKING both in the rooms and in the public areas The cigaret smell was very bad and all our cloths smelled from smoke HOW COULD YOU SEND PEOPLE TO A PLACE LIKE THIS !!!!
Poor Never stay there again.
Bad experience I have booked my reservation for only one day, but I was charged for a week. When i checked this while signing the charge slip, a transaction was made to refunded back my amount. It has been more than a week since then, but the amount is still not reflecting in my credit card. When i called them regarding the same, now i was told that they had to process some thing which they forgot to do so. Really bad experience.
Frequently asked questions about Extended Stay America Select Suites - Bentonville
How is Extended Stay America Select Suites - Bentonville rated?
Extended Stay America Select Suites - Bentonville has a 2.9 star rating with 694 reviews.
When is Extended Stay America Select Suites - Bentonville open?
Extended Stay America Select Suites - Bentonville is open now. It will close tomorrow at 12:00 a.m.