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Extended Stay America Select Suites - Birmingham - Bessemer
- Hotels
- Bessemer, AL
About this business
Location details
5535 Academy Way, Bessemer, AL, 35022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
no roaches. Front desk was helpful. rooms and beddings were not cleaned. don't feel vehicles were safe there.
Business response:
Dear reepal, Thank you for taking the time to share your feedback. We're glad to hear there were no pest issues and that our front desk staff was helpful during your stay. However, we sincerely apologize for the concerns regarding room and bedding cleanliness, as well as the discomfort you felt about vehicle safety. Cleanliness and security are top priorities, and your comments have been shared with our housekeeping and management teams for immediate review and improvement. Your input is valuable and helps us enhance the ove... read more
Recomendable
Business response:
Dear Heryon, Thank you for staying at Extended Stay America. We are pleased to know that your overall experience was positive. We strive to provide comfortable accommodations, attentive service, and a welcoming atmosphere for all our guests. Your recommendation to fellow travelers is a great encouragement to our team and motivates us to continue improving. It was lovely hosting you. We look forward to welcoming you back and providing an even better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Birmingham - Bessemer
How is Extended Stay America Select Suites - Birmingham - Bessemer rated?
Extended Stay America Select Suites - Birmingham - Bessemer has a 3.1 star rating with 872 reviews.
When is Extended Stay America Select Suites - Birmingham - Bessemer open?
Extended Stay America Select Suites - Birmingham - Bessemer is open now. It will close tomorrow at 12:00 a.m.