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Extended Stay America Select Suites - Birmingham - Bessemer
- Hotels
- Bessemer, AL
About this business
Welcome to Extended Stay America Select - Birmingham - Bessemer! We are the perfect location for business travelers, students, tourists and those relocating to the Birmingham, AL area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is conveniently located off I-20. From our location, you can easily visit local attractions such as the Birmingham Zoo, the McWane Science Center and the Birmingham Museum of Art. When you stay at an Extended Stay America hotel, you’ll enj... read more
Location details
5535 Academy Way, Bessemer, AL, 35022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Unhappy There was something on the wall on the bathroom and alot of dust on the bedrails and the sheets were not clean
Business response:
Thank you for your review, Charlie. We can't tell you how disappointed we are to see that you experienced these issues and apologize for the impact that they had on your stay. We take cleanliness very seriously and we can assure you that we will address these concerns with our housekeeping and front desk team. We are so sorry that we failed to satisfy your expectations and hope that all your future travels are wonderful ones.
Great!!!
Business response:
We are so happy that you loved our accommodations and that you enjoyed such a pleasant stay, Kimberly! We look forward to welcoming you back the next time your travels bring you to the area!
Business response:
We are so happy to see that you enjoyed your visit, LaDonna! We truly appreciate you taking the time to rate us! Please come back to see us soon!
Hotel needs improvement but good staff The hotel staff is overworked and underappreciated. Check in was 30 minutes because the poor lady was trying to assist current guests, check in new guests, do laundry and answer the phone. The best part of the place is the staff, hands down. They were friendly and working hard. The room was clean, but absolutely no frills whatsoever. The bed was clean but hard. The walls are paper thin and we got maybe 3 hours sleep all night due to guests above us blaring the TV and speed walking acros... read more
Business response:
Thank you so much for your detailed review, Missy. We are so sorry to hear that you encountered these issues with the noise levels and that you did not enjoy our extended stay setup. We appreciate hearing how we came across so that we can continue to improve for all our future guests. We wish you all the best in your future travels.
The entire time i stayed there which was a week no one came to clean the room at all i had to go to the front desk and ask for towels. There is constant noise from the construction in the mornings to the others staying in the hotel at night. Some one came to my room and got in my face for being loud when it was the room next to us. It’s an affordable stay but you get what you pay for
Business response:
Thank you for the feedback. I'm sorry the housekeeping schedule and linen exchange programs were not quite to your liking. It is possible to request additional services not already included in your rate if that appeals to you. One of our goals is to allow guests to choose and pay for only those services they want so we keep our rates affordable. We are so sorry for any inconvenience that this caused and hope that your future travels are wonderful ones.
Business response:
We're so glad you enjoyed your stay with us, Bashra! Thank you for the terrific rating and we hope to see you again soon!
Good
Business response:
Wow! What an outstanding rating! We can't tell you how happy it makes us to see that you enjoyed such a wonderful stay, Steven! Thank you so much for choosing WoodSpring Suites!
Book only if you need a bed & bathroom. As an extended stay, I was disappointed at the lack of amenities available in the room. The original plan was to stay 7 nights; but, after discovering that everything needed for food prep and even coffee had to be purchased, I moved to a different hotel that also had a refrigerator/microwave and included snacks, coffee service and breakfast.
Business response:
Thank you so much for this detailed review of your stay, Charlea. We are so sorry to see that your stay was not met with the level of comfort and overall hospitality that we strive to deliver to each of our guests. We are sorry that you were not made aware of our unique amenity offerings. Since we are more of an extended stay, many of our guests prefer to bring their own items, such as cookware or utilize the items that we provide at an additional charge. We know that this is not what most guests are used to and apologize fo... read more
Business response:
Wow! What an outstanding rating! We can't tell you how happy it makes us to see that you enjoyed such a wonderful stay, Victor! Thank you so much for choosing WoodSpring Suites!
Frequently asked questions about Extended Stay America Select Suites - Birmingham - Bessemer
How is Extended Stay America Select Suites - Birmingham - Bessemer rated?
Extended Stay America Select Suites - Birmingham - Bessemer has a 4.3 star rating with 477 reviews.
When is Extended Stay America Select Suites - Birmingham - Bessemer open?
Extended Stay America Select Suites - Birmingham - Bessemer is open now. It will close tomorrow at 12:00 a.m.