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Extended Stay America Select Suites - Birmingham - Bessemer
- Hotels
- Bessemer, AL
About this business
Location details
5535 Academy Way, Bessemer, AL, 35022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The evening shift front desk clerk very rude would not help me and said it was not her problem I was charged twice for my stay, I had to wait for the manager the next day which she was nice and professional
Business response:
Dear Kaylee, We sincerely apologize for the inconvenience you experienced with our evening staff. Providing professional and helpful service is our priority, and we regret that we fell short. We are addressing this matter internally to ensure better guest experiences in the future. We're glad our manager was able to assist you and appreciate your patience. Your feedback helps us improve, and we hope to provide a seamless stay next time. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Birmingham - Bessemer
How is Extended Stay America Select Suites - Birmingham - Bessemer rated?
Extended Stay America Select Suites - Birmingham - Bessemer has a 3.1 star rating with 872 reviews.
When is Extended Stay America Select Suites - Birmingham - Bessemer open?
Extended Stay America Select Suites - Birmingham - Bessemer is open now. It will close tomorrow at 12:00 a.m.