Extended Stay America Select Suites - Birmingham - Bessemer

Missy 

on Expedia

4 years ago

Hotel needs improvement but good staff The hotel staff is overworked and underappreciated. Check in was 30 minutes because the poor lady was trying to assist current guests, check in new guests, do laundry and answer the phone. The best part of the place is the staff, hands down. They were friendly and working hard. The room was clean, but absolutely no frills whatsoever. The bed was clean but hard. The walls are paper thin and we got maybe 3 hours sleep all night due to guests above us blaring the TV and speed walking acros... read more

Anonymous 

on Expedia

4 years ago

The entire time i stayed there which was a week no one came to clean the room at all i had to go to the front desk and ask for towels. There is constant noise from the construction in the mornings to the others staying in the hotel at night. Some one came to my room and got in my face for being loud when it was the room next to us. It’s an affordable stay but you get what you pay for 

Steven 

on Expedia

4 years ago

Good 

Charlea 

on Expedia

4 years ago

Book only if you need a bed & bathroom. As an extended stay, I was disappointed at the lack of amenities available in the room. The original plan was to stay 7 nights; but, after discovering that everything needed for food prep and even coffee had to be purchased, I moved to a different hotel that also had a refrigerator/microwave and included snacks, coffee service and breakfast. 

Gilbert 

on Expedia

4 years ago

Great front desk staff. I goofed up my checkin date because I was in a hurry while traveling but the front desk went out of their way to fix my mistake. Even though it was after hours she had a positive, professional attitude & saved the evening. The room was simple but very clean. I definitely recommend this place for travelers passing through. 

Sarah 

on Expedia

4 years ago

Could have been better! I was not impressed with their choice of mattress. It was not a very comfortable one. Also, the room is set up so you can cook in it, but nothing tells you to bring your on pans and they don't even give you a coffee pot to use. Also, the rooms walls are very very thin. I could hear walking above me for most of the night until I put ear plugs in. May not stay here again.