This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Birmingham - Bessemer
- Hotels
- Bessemer, AL
About this business
Location details
5535 Academy Way, Bessemer, AL, 35022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Horrible, dirty, unsafe We only chose this hotel because all others within 30 miles were sold out because of the race and football. The only good thing about this location was the nice guy sitting at the desk, other than that I wish I could leave a negative star review. The problems started when we spent at least 20 minutes "checking-in", the front desk was closed- it was 8pm, so there was a guest working the computer and handing out keys. I felt bad for him because he clearly hadn't been trained on what to do and his "boss"... read more
Took 45 minutes to check in. No staff available at checkout
Poor Rude staff, you have to do your own housekeeping. In order to receive clean, fresh, linen your have to take your dirty linen down.
Dangerous hotel My son and I were staying one night before he went off to college and there was a fight in the elevator between three men. Then there were drugs in the hallway. Very bad and dangerous experience. Do not stay at this hotel.
They do not clean rooms! This was cheap. If you need a cheap place to stay for a week or two this is the place. They DO NOT CLEAN. You PAY for towels. You take your linens and towels to the front desk to exchange them. I'm not sure if the even clean them. Remember you get what you pay for. We paid $600 to stay here 14 days. There are much nicer places. If you are staying a week or more this is the cheapest place. Just remember they DO NOT CLEAN. We were there 14 days each week there was different story about the cleaning... read more
Bad,Bad,Bad Was their for almost 2 was they clean room one time I had to wash my own sheets and towels.they opened our door and put trash in our room.Room has big bug roaches guys were outside in parking lot every evening drinking beer cans all over and selling drugs not a place for a family
checked into the motel after 8pm.. proceeded to the room, notice a potato chip bag on the floor, also food (peas on the floor) the bathroom sink was broke, we immediately left to go to the store, we closed the door it would not latch or lock, tried about 5 times finally we had to pull the door hard to lock it. needless to say we left and went to find another place to stay, we came back after locating another motel and checked out, I had left a note for the front desk with the gentlemen that was there and a note that he signe... read more
Business response:
We are sorry your stay didn’t live up to your expectations. We wish you the best in your future travels and hope you will give us another try.
Google takes you to the center of an intersection.
Business response:
I'm very sorry to hear that our hotel did not meet your expectations. We appreciate your comments as we work to improve our guest experience. I hope you will consider staying with us again the next time your travels bring you to our area.
Frequently asked questions about Extended Stay America Select Suites - Birmingham - Bessemer
How is Extended Stay America Select Suites - Birmingham - Bessemer rated?
Extended Stay America Select Suites - Birmingham - Bessemer has a 3.2 star rating with 908 reviews.
When is Extended Stay America Select Suites - Birmingham - Bessemer open?
Extended Stay America Select Suites - Birmingham - Bessemer is open now. It will close tomorrow at 12:00 a.m.