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Extended Stay America Select Suites - Boca Raton - Deerfield Beach
- Hotels
- Deerfield Beach, FL
About this business
Location details
1400 SW 11th Way, Deerfield Beach, FL, 33441, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Roaches Is dirty smell bad noise and the worse have roaches they when on top of me while I was sleeping terrible terrible!
Business response:
Dear Guest, Thank you for reviewing your stay with us. We were sorry to learn about your experience. We adhere to rigorous industry standards for cleanliness and pest management, and your room will be carefully addressed as a precaution. We take guest comfort seriously and deeply regret the disturbance you encountered. Your feedback is invaluable and helps us improve the environment we strive to provide. Thank you again for bringing this to our attention. We hope to offer you a more positive and comfortable stay in the futur... read more
The room had a stuffy smell felt suffocating the entire hotel smelled stuffy
Business response:
Dear Guest, Thank you for choosing us and providing your thoughtful review. We regret that the atmosphere during your visit was anything less than comfortable. We take pride in providing a fresh and welcoming experience, and we’re sorry for falling short in this instance. Please rest assured that we will address your concerns with our team and ensure a more pleasant setting for future guests. We appreciate you bringing this to our attention and hope for the opportunity to offer a better visit in the future.Sincerely,Hotel Ma... read more
Was the wrost stay in my entire life. Everything was dirty. The smell was terrible. I choose only one night and thanks god bcs I wouldn’t stay more than 1 day.
Business response:
Dear Guest, We sincerely apologize that your stay did not meet your expectations. Cleanliness and comfort are fundamental to us, and it’s disappointing to hear that we fell short in these areas during your visit. We fully understand the importance of a pleasant environment, and we will address these concerns with our team. Your comments are invaluable in helping us improve, and we genuinely hope you will reconsider staying with us again in the future, allowing us the opportunity to provide you with a more positive experience... read more
Terrible experience The room had roaches the toilet wouldn’t flush and the bathtub wouldn't drain and no housekeeping
Business response:
Dear Guest, Please accept our apologies for the issues you encountered during your stay. Pest concerns do not reflect the standards we strive to maintain, and we sincerely apologize for the inconvenience and discomfort caused. We follow strict standards and conduct regular treatment to ensure a pest-free environment for our guests. Additionally, we are sorry for any inconvenience you faced with the maintenance and housekeeping in your suite. Situations like these are taken seriously, and we are taking steps with our teams an... read more
The wooden floor was sticky and dirty. It was roach infested.
Business response:
Dear Guest, Thank you for staying at Extended Stay America. We regret that your experience fell short of expectations and appreciate your feedback. Please know we are actively addressing concerns related to cleanliness and pest management. Your insights are invaluable as we work to improve our standards, and we hope to have the opportunity to provide you with an enhanced stay in the future.Sincerely,Hotel Management
The moldy smell
Business response:
Dear Guest, We appreciate your feedback and regret that your experience was not as fresh and comfortable as expected. Maintaining a clean and welcoming environment is essential; we take your comments seriously. Your insights will be shared with our team as we continue to enhance our guest experience. We hope to provide you with a more pleasant stay in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Boca Raton - Deerfield Beach
How is Extended Stay America Select Suites - Boca Raton - Deerfield Beach rated?
Extended Stay America Select Suites - Boca Raton - Deerfield Beach has a 3.3 star rating with 1,801 reviews.
When is Extended Stay America Select Suites - Boca Raton - Deerfield Beach open?
Extended Stay America Select Suites - Boca Raton - Deerfield Beach is open now. It will close tomorrow at 12:00 a.m.