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Extended Stay America Select Suites - Boca Raton - Deerfield Beach
- Hotels
- Deerfield Beach, FL
About this business
Location details
1400 SW 11th Way, Deerfield Beach, FL, 33441, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Excellent service, comfort and value Excellent greeting and extremely comfortable stay and v good rate in new hotel
Business response:
Dear Guest, I would like to thank you for posting such a fantastic review about your recent stay with us. It gives my team and I great satisfaction to know they went above and beyond to take care of your needs. Thank you again for your kind words and we look forward to seeing you in the future. Thank you, Ronald Austin General Manager
Business response:
Thank you for the 5-star rating! We appreciate it.
Fair price, nice and clean, and safe. Very nice abs clean, very helpful frontdesk. Bring shampoo, they only provide 1 bar of soap. When I asked I was provided more soap. No untincles and no cups, just FYI.
Business response:
Dear Guest, I would like to thank you for posting such a fantastic review about your recent stay with us. It gives my team and I great satisfaction to know they went above and beyond to take care of your needs. Thank you again for your kind words and we look forward to seeing you in the future. Thank you, Ronald Austin General Manager
Worth returning This was a business trip. I would certainly come back here again. The staff was friendly and helpful. The room, lobby, and parking lot were clean and well kept.
Business response:
Dear Guest, I would like to thank you for posting such a fantastic review about your recent stay with us. It gives my team and I great satisfaction to know they went above and beyond to take care of your needs. Thank you again for your kind words and we look forward to seeing you in the future. Thank you, Ronald Austin General Manager
The room and hallway smelled. There were multiple big roaches all over the room. Airbdidnt work, tv didn’t work, internet didn’t work. No hand soap,shampoo,or body wash. I stood outside the whole night never even slept in the room. Absolute waste of money for a roach hotel. Go anywhere else but here.
Business response:
Dear Guest, Thank you for sharing your feedback. We sincerely apologize for the issues you encountered, including the cleanliness, pests, and in-room amenities, and we understand how distressing this experience must have been. This is far below the standard we aim to provide, and we regret that your stay was uncomfortable and unsatisfactory. Your comments have been shared with our team to address these concerns and improve both the condition of our rooms and the overall guest experience. We are committed to ensuring a higher... read more
Coachroach's everywhere.
Business response:
Dear Guest, Thank you for your feedback. We sincerely apologize for the condition you encountered during your stay, as this is not the standard we strive to maintain. We understand how concerning this experience must have been and regret the inconvenience caused. Please be assured that your comments have been shared with our team for immediate attention and corrective action. Your input is important in helping us improve, and we hope you will consider giving us another opportunity to provide you with a more comfortable and p... read more
Room was not as advertised. Room had a smell and the conditions of the furniture was worn out and not at all as shown in the pictures
Business response:
Dear Guest, Thank you for sharing your feedback. We are very sorry to hear that your room did not meet expectations, and we understand how disappointing it must have been to encounter odor and furniture issues. While photos are intended to provide a general representation, we recognize the importance of an accurate and comfortable environment. Your comments have been shared with our team to review and address these concerns. We sincerely apologize for the inconvenience you experienced and hope you might consider returning in... read more
Did not stay for the entirety of my visit due to live roaches in the room, hotel refused to issue a refund.
Business response:
Dear Guest, Thank you for taking the time to share your feedback. However, we believe there may have been some confusion, as the details in your review do not accurately reflect our property. We always strive to provide the best possible experience for our guests. If your travels bring you back to the area, we would be delighted to welcome you and provide you with the high standard of hospitality we are known for. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Boca Raton - Deerfield Beach
How is Extended Stay America Select Suites - Boca Raton - Deerfield Beach rated?
Extended Stay America Select Suites - Boca Raton - Deerfield Beach has a 3.3 star rating with 1,909 reviews.
When is Extended Stay America Select Suites - Boca Raton - Deerfield Beach open?
Extended Stay America Select Suites - Boca Raton - Deerfield Beach is open now. It will close tomorrow at 12:00 a.m.