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Extended Stay America Select Suites - Boca Raton - Deerfield Beach
- Hotels
- Deerfield Beach, FL
About this business
Location details
1400 SW 11th Way, Deerfield Beach, FL, 33441, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not good
Business response:
Dear Ricardo, Thank you for taking the time to review your experience with us. We apologize for any inconvenience you faced during your stay. Please know our front desk is staffed around the clock and is happy to assist you while you are here. We appreciate your business and hope to have you as our guest again soon.Sincerely,Hotel Management
area was ok, clean was nice , smell cigarets to strong on hall. smell fane the room i was , but it is ok for the price, i guess.
Business response:
Dear Dawidson, Thank you for taking the time to give us feedback on your recent stay. While we are glad you were satisfied with many aspects of your visit, we apologize that we did not meet all of your expectations. We are grateful for your patience, and we hope you will revisit for the flawless visit you deserve.Sincerely,Hotel Management
Not A Great Experience By far one of my worst hotel experiences. Traveling for a funeral was hard enough but this incident definitely left bad vibes. First off, when I arrived the front desk staff stated that he saw the reservation but did not have a room. By his body language, it seemed like it was an inconvenience for him to figure out a solution. Once that was taken care of we received the keys. The room was listed as 1 queen bed and 1 "sofa bed." There were no sheets or cover for the sofa bed so I went to the desk to req... read more
Business response:
Dear Alfred, Thank you for your review. We are sorry to hear about the circumstances of your trip. We strive to provide excellent hospitality to all our guests; therefore, we sincerely apologize that this was not your experience. Your comments will be shared with our team, and we have taken appropriate action to prevent these issues from happening again. We value your feedback, and we hope you will return so we can provide you with the hospitality you deserve.Sincerely,Hotel Management
Beware, don’t stay there. Not smoking free at all, not safe, bad customer service, dirty bathroom, uncomfortable bed and almost fall when moving to accommodate in it. Bed sheets looked dirty. Bad humid smell inside the room and hallway. Super noisy, was able to hear everything. Bad phone data reception and internet didn’t worked at all. Cops arrived when checking out, something happened in the parking lot next to my car. Paid for two nights, only used one and decided to lose the other night because it was a late night bookin... read more
Business response:
Dear Luis, Thank you for sharing your review and the details surrounding your recent stay. We appreciate your feedback and are sorry your stay was not the pleasant experience you deserved. Please rest assured that we will take appropriate measures to address the problem and prevent future occurrences. We assure you we are working hard to improve, and we would be honored to have you stay with us again.Sincerely,Hotel Management
one of the worst places i’ve ever been
Business response:
Dear Bandar, Thank you for your review. We certainly apologize for the issues you encountered. We would welcome the opportunity to get further details if you contact us at the hotel directly or by email at your earliest convenience. Thank you for sharing this valuable feedback with us; we look forward to hearing from you. Sincerely,Hotel Management
En la cama habian cucarachas y tengo pruebas de fotos que tome, que horrible de verdad
Business response:
Dear Mike, Thank you for being a guest at our hotel. We were sorry to read about your experience. We follow the most rigorous industry standards regarding our rooms' cleanliness and pest control. Still, your room will be professionally inspected and treated as a precaution. Thank you again for bringing this to our attention, and we hope to welcome you back soon.Sincerely,Hotel Management
First off all they don’t even have free Wi-Fi or breakfast. So I really didn’t like that lie and secondly the staff is absolutely rude especially the front desk lady Lisa.
Business response:
Dear Benjelle, Thank you for taking the time to review your recent stay with us. We understand your disappointment, and your feedback is being reviewed with the team member to see what went wrong. We never intend to mislead; therefore, we apologize for any miscommunication and frustration caused. Please know our front desk is staffed around the clock and is happy to assist you while you are here. We appreciate your business and would welcome the opportunity to restore a favorable impression of our hotel in the future.Sincere... read more
Frequently asked questions about Extended Stay America Select Suites - Boca Raton - Deerfield Beach
How is Extended Stay America Select Suites - Boca Raton - Deerfield Beach rated?
Extended Stay America Select Suites - Boca Raton - Deerfield Beach has a 3.3 star rating with 1,909 reviews.
When is Extended Stay America Select Suites - Boca Raton - Deerfield Beach open?
Extended Stay America Select Suites - Boca Raton - Deerfield Beach is open now. It will close tomorrow at 12:00 a.m.