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4835 Rivers Ave, North Charleston, SC, 29406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
You overbooked the hotel!!! We could not stay there.
Business response:
I'm so sorry we were unable to accommodate you.
Spend a little more for a diff place, its worth it Not good at all, spend a little more for a better place.
Business response:
The Value Place team deeply apologizes for your negative experience during your stay with us. The issues you have mentioned will be addressed and handled. It is our mission to provide our guest with a positive experience, and in your case, we are deeply sorry that you were not pleased. We wish you the best.
Scary Our room and the hotel was clean. The staff was very nice and helpful. The location was a little scary for us and the halls smelled of marijuana . Cops visited this location several times while we were there. It looked to have a lot of drug activity. My husband was hassled by a man in the parking lot on our last day to stay there. We decided it was best to get out before we were harmed.
Business response:
We appreciate you taking the time to provide us with your customer insight. We are glad you found most of your stay to be a positive experience. We apologize for the inconveniences you did have during your stay with us. The matters at hand will be addressed. Thank you for choosing Value Place, and hope you will give us another try.
need better recepcionist Pretty fair hotel but awefull recepcionist
Business response:
Thank you for sharing your experience with us. We strive to provide a positive guest experience but it seems we have come up short. Thank you for letting us know so the matter can be addressed. We hope to welcome you back again soon.
Not a good hotel I stayed at the one on Leeds ave an they had Roche's in the room when I checked out an gone to next hotel Roche's came from out my bag of clothes. The bed mad my back hurt EVERY NIGHT. I don't like the fact that u pay so much money for the room u barley get anything no pots pans napkins nothing I don't think I'll ever stay again
Business response:
Thank you for taking time out of your day to share your experience with us. We apologize for the negative experience you encountered during your stay with us at Value Place. The issues you mentioned have been addressed. We wish you the best.
Sleeping in my car might have been better... The entire hotel had a very strong smell of what seemed to be bug spray. However, it didn't keep the bugs out of my room. Also, the room was humid even with the AC running constantly. Bed was very uncomfortable and the humidity of the room made the bed feel damp. I checked in to another hotel after 2 nights and forfeited the other 5 nights I had paid for.
Business response:
The Value Place team deeply apologizes for your negative experience during your stay with us. The issues you have mentioned will be addressed and handled. It is our mission to provide our guest with a positive experience, and in your case, we are deeply sorry that you were not pleased.
Need extermination roaches, silver fish etc.and has a musky smell.
Business response:
I apologize that your stay with us did not meet your expectations. We will look into everything you've brought to our attention. We strive to provide every guest with a great experience and apologize this did not happen in your case.
Zero amenities... roaches!!!
Business response:
We apologize for the negative experience you experienced during your stay. Thank you for letting us know about the insect issue so it can be addressed immediately. Since we are an extended stay hotel, we do not offer the amenities other hotels might offer. We apologize for any inconveniences this caused you.
Will never stay again. Room was like college dor I hated this place. It was clean & everything worked. But the room look like my old college dorm was not comfortable. The bed was a cot, the chair that was suppose to be the recliner was as hard desk chair. Room was small. Now this was a shocker to me. It was a kitchenette but I had to buy ($30) to get there use of plates, pan & a pot. Usually the hotel will supply that for 2ppl at least. And I forgot this part, the hotel clerk copied the license of my guest saying he had to d... read more
Business response:
Thank you for taking time out of your busy schedule to share your customer insight with us. We take all guests feedback seriously and take it into consideration as our brand continues to grow and change. We apologize for any inconveniences you experienced during your stay.
Extended Stay America Select Suites - Charleston - North Charleston - I-526 has a 2.7 star rating with 998 reviews.
Extended Stay America Select Suites - Charleston - North Charleston - I-526 is open now. It will close tomorrow at 12:00 a.m.