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Extended Stay America Select Suites - Charleston - North Charleston - I-526
- Hotels
- North Charleston, SC
About this business
Location details
4835 Rivers Ave, North Charleston, SC, 29406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Don't stay there, dirty and smelled bad Worse place my family has ever stand, I'm retired from the Navy and did a lot of traveling, we started to leave the 1st night but could not find a room anywhere else so we were stuck, I'll never stay there again
Business response:
Oh no --- We are so disappointed to hear that you got a bad impression of our hotel during your stay. We work hard to provide affordable, clean, and comfortable rooms and we’re sorry that was not your experience. We wish you the best in your future travels.
Reservations was moved to different location which was away from the rest of family..rat droppings in bathroom..requested more towels on arrival..had to ask several times..Will never stay there again
Business response:
We are so disappointed to hear that you got a bad impression of our hotel during your stay. We strive for an all-around positive guest experience and we’re sorry that was not your experience. We wish you the best in your future travels.
Business response:
• We are sorry you did not enjoy your stay with us.
Do Not Stay Here I booked hotel one week in advance, after a long travel day I arrived at hotel night time only to be told by Manager Thomas that hotel was sold out and one room with no a/c. There were no chairs in the lobby so I stood for about 30 mins while a very rude and uncaring manager call others hotels looking for rooms. He kept disappearing to check on the room with no a/c while other customers also waited in lobby to checkin. He was raising his voice at me saying he was being treated unfairly, he even threaten to c... read more
Business response:
Thank you for your review. We are sorry to hear your guest experience fell short during check-in. We have contacted the hotel to address your concerns and will provide additional training to ensure the next guest experience is the best that it can be. We are sorry for the inconvenience this experience caused you.
Just a reasonable price The staff is not friendly at all.Told me I could not pay cash so they could have my credit card and the guy behind me was a regular so they took his cash
Business response:
Thank you for taking time to review our hotel. We’re sorry you got a bad impression of our hotel staff. Our goal is to provide an all-around positive experience for every guest; we are sorry this was not the case for you. Best wishes in your future travels.
Not a great experience Issues I had: 1. Phone didn't work 2. Random maintenance while I was in the room 3. Funny smell, like someone had cooked some funky food in the kitchen 4. Slow check in 5. No comforter on the bed; just a sheet and a thin extra layer 6. Fan didn't work in the bathroom 7. No ironing table and iron Room was clean enough, and the bed was decent
Hotel Horrible The area is a crime infested area. Although the staff was nice and pleasant, the rooms look like college dorm rooms. No comforters on the beds. I was sold a room where the shower did not work! Had to shower in another room before leaving. Manager NEVER called to apologize or resolve the situation.
Roach City The Customer Service Front Desk Staff was superb however as I was waiting to get my room I was told that the 1 Double Non Smoking room ($62) that I requested was sold out and she was trying to give me a call to let me know however they would have a 2 Double Non Smoking for about $94.00 Front Desk clerk tried several times to see if Management would allow her to give me the 2 Double for the same price as I waited several of the hotel guest came down with personal complaints of their room being Roach infested how th... read more
Don’t do it Called an hour before arrival just to be told they didn’t have a room for us on a 12 hour trip
Frequently asked questions about Extended Stay America Select Suites - Charleston - North Charleston - I-526
How is Extended Stay America Select Suites - Charleston - North Charleston - I-526 rated?
Extended Stay America Select Suites - Charleston - North Charleston - I-526 has a 2.7 star rating with 998 reviews.
When is Extended Stay America Select Suites - Charleston - North Charleston - I-526 open?
Extended Stay America Select Suites - Charleston - North Charleston - I-526 is open now. It will close tomorrow at 12:00 a.m.