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Extended Stay America Select Suites - Chicago - Downers Grove
- Hotels
- Downers Grove, IL
About this business
Welcome to Extended Stay America Select Suites – Chicago – Downers Grove. Our long-term hotel in Chicago is the perfect location for extended stays, business travelers, vacation destinations and those relocating to the area. Our STAY longer. Save more.® discount will provide the ability to save on nightly rates the longer you stay. Whether you need temporary housing or a brief retreat, making you feel at home is our top priority. Our extended stay hotel in Chicago offers a wide range of amenities including fu... read more
Location details
3150 Finley Rd., Downers Grove, IL, 60515, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Upon arrival the room had trash and dust on the floor
Business response:
Shanequa, thank you for being our guest at Extended Stay America. We're sorry for the inconvenience you experienced with the room assigned to you upon check-in. We hope this did not overshadow your otherwise positive experience with us, and we look forward to hosting you back soon. Sincerely, Hotel Management
Business response:
Lakeshia, thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
I love the staff but there are two problem I had they don't have any cook wear and my room had trash on the floor upon arrival
Business response:
Shanequa, although you liked our courteous associates, we are sorry for the cleanliness issues had in your room. Your feedback has been discussed with our housekeeping team to be more diligent going forward. Also, please know to ensure the cleanliness of the kitchenware, they are kept at the front desk and are delivered to your suite upon request. If we did not communicate this properly at check-in, please accept our apologies. We hope the positive aspects of your visit will bring you back to us for a much better experience.... read more
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Convenient close to freeways and lots of shops and restaurants
Business response:
Armando, thank you for being our guest. We are delighted to know our convenient location was the highlight of your great stay. It was a pleasure to have you as a guest Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management
Grab and go was yummy with a good assortment of muffins and granola bars :)
Business response:
Eric, thank you for being our guest. We are happy you were comfortable here and that you were able to start your day off right with our grab-and-go complimentary breakfast. However, we are sorry if you had any inconvenience. We hope the positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
適合全家一起出遊休息的好地方 房間還蠻大的，有冰箱、微波爐跟廚房，可以自己料理三餐
Business response:
Sung, thank you for taking thetime to review your stay at Extended Stay America. We're glad to know you loved your well-equipped room and that you had a great time with us.It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Everything was fine. Clean and quiet. It was kind of weird that we got a room with a small kitchenette however there were no dishes to cook or use? We probably have to ask the hotel for those things or bring our own, not sure. Also woke up in the middle of the night because of a loud annoying creaking noise coming from a cabinet. I have no clue what was causing it, might have been something in between the walls by the cabinet. The noise did stop after 40mins or so though. overall the hotel was nice and quiet.
Business response:
Cyang, thank you for choosing Extended Stay America. We are pleased to know overall you had a pleasant stay, but we are sorry for the noise issue you encountered and that you were unhappy with our kitchenware policy. To ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk, and our team gladly delivers them to your suite. Thanks for the feedback, and we hope to welcome you back soon. Sincerely, Hotel Management
Ok no issues, no problem, i go to recomend the place
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for an even better experience. Thanks for the recommendation. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Chicago - Downers Grove
How is Extended Stay America Select Suites - Chicago - Downers Grove rated?
Extended Stay America Select Suites - Chicago - Downers Grove has a 4.3 star rating with 865 reviews.
When is Extended Stay America Select Suites - Chicago - Downers Grove open?
Extended Stay America Select Suites - Chicago - Downers Grove is open now. It will close tomorrow at 12:00 a.m.