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Extended Stay America Select Suites - Chicago - Downers Grove

3.2
  • Hotels
  • Downers Grove, IL

About this business

HospitalityHotels

Location details

3150 Finley Rd., Downers Grove, IL, 60515, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.21,481 reviews
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Anonymous's profile image
Anonymous 
6 years ago

The location and cleanliness of the facility. Good experience and also love that it’s animal friendly 

Business response:

Thank you for the glowing review of Extended Stay America. It’s a pleasure to know you enjoyed our ideal location and liked our well-kept property. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management 

Rochelle's profile image
Rochelle 
6 years ago

Great stay for the $$ You can't beat it for the price. Clean. Comfortable. Quiet. Safe. There were a couple of hiccups but for the price can't complain too much. Oscar at the front desk was great. 

Business response:

Rochelle, thank you for choosing to stay with us at Extended Stay America. We're glad to know you found us to be at a fair price and that the service provided by Oscar met all your expectations. We will share your compliments with him. We appreciate the recognition of our efforts and look forward to welcoming you back. Sincerely, Hotel Management 

Andria's profile image
Andria 
6 years ago

Business response:

Andria, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Service was exceptional, staff was courteous, area was clean. 

Business response:

Thank you for choosing Extended Stay America. We are glad to know you were impressed with our associates and that you had a great time with us. We appreciate your business and hope to welcome you back soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

The room was neatly clean. But, the kitchen cabinets were old and hard to open/close. After 5 mins of opening the water (bathroom or kitchen sink), it sounded like the pipes were going to burst open. We had to close the water and open it again hoping it wouldn't sound like that. 

Business response:

Thank you for being our guest at Extended Stay America. We're glad to know you were pleased with your well-kept room, but we're sorry for the inconveniences you mentioned. Please be assured that we have discussed your feedback with our maintenance team to fix the problems immediately. We hope this did not overshadow your otherwise positive stay with us, and we look forward to hosting you back soon. Sincerely, Hotel Management 

Endia's profile image
Endia 
6 years ago

Business response:

Endia, thank you for taking the time to post a nice rating of Extended Stay America. We always want our guests to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will revisit so we can provide you with another great stay. Sincerely, Hotel Management 

Jessica's profile image
Jessica 
6 years ago

Business response:

Jessica, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Good place to stay. Nice location and amenities. 

Business response:

Thank you for sharing your review of Extended Stay America. We are thrilled to know you liked our convenient location and that you had an excellent stay with us. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management 

Barb's profile image
Barb 
6 years ago

The comforter on the bed was rumpled. Made me wonder whether this room = which is a light year away from the front desk - is used by workers at the motel to grab a nap. 

Business response:

Barb, thank you for being our guest. We are sorry for the housekeeping issue you had in your room and that ruined your stay. Your feedback will help us to improve our future guests’ experiences. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America Select Suites - Chicago - Downers Grove

How is Extended Stay America Select Suites - Chicago - Downers Grove rated?

Extended Stay America Select Suites - Chicago - Downers Grove has a 3.2 star rating with 1,481 reviews. 

When is Extended Stay America Select Suites - Chicago - Downers Grove open?

Extended Stay America Select Suites - Chicago - Downers Grove is open now. It will close tomorrow at 12:00 a.m.