This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Chicago - Downers Grove
- Hotels
- Downers Grove, IL
About this business
Welcome to Extended Stay America Select Suites – Chicago – Downers Grove. Our long-term hotel in Chicago is the perfect location for extended stays, business travelers, vacation destinations and those relocating to the area. Our STAY longer. Save more.® discount will provide the ability to save on nightly rates the longer you stay. Whether you need temporary housing or a brief retreat, making you feel at home is our top priority. Our extended stay hotel in Chicago offers a wide range of amenities including fu... read more
Location details
3150 Finley Rd., Downers Grove, IL, 60515, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Service was exceptional, staff was courteous, area was clean.
Business response:
Thank you for choosing Extended Stay America. We are glad to know you were impressed with our associates and that you had a great time with us. We appreciate your business and hope to welcome you back soon. Sincerely, Hotel Management
The room was neatly clean. But, the kitchen cabinets were old and hard to open/close. After 5 mins of opening the water (bathroom or kitchen sink), it sounded like the pipes were going to burst open. We had to close the water and open it again hoping it wouldn't sound like that.
Business response:
Thank you for being our guest at Extended Stay America. We're glad to know you were pleased with your well-kept room, but we're sorry for the inconveniences you mentioned. Please be assured that we have discussed your feedback with our maintenance team to fix the problems immediately. We hope this did not overshadow your otherwise positive stay with us, and we look forward to hosting you back soon. Sincerely, Hotel Management
Business response:
Endia, thank you for taking the time to post a nice rating of Extended Stay America. We always want our guests to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will revisit so we can provide you with another great stay. Sincerely, Hotel Management
Business response:
Jessica, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Good place to stay. Nice location and amenities.
Business response:
Thank you for sharing your review of Extended Stay America. We are thrilled to know you liked our convenient location and that you had an excellent stay with us. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
The comforter on the bed was rumpled. Made me wonder whether this room = which is a light year away from the front desk - is used by workers at the motel to grab a nap.
Business response:
Barb, thank you for being our guest. We are sorry for the housekeeping issue you had in your room and that ruined your stay. Your feedback will help us to improve our future guests’ experiences. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Business response:
Archie, thank you for choosing Extended Stay America and for the wonderful rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
The room was a clean the guy at the desk was extremely friendly and helpful. Would definitely recommend this location or even stay again.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thank you for the recommendation to future guests, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Hotel staff very heplful and friendly.They asked any questions i had.
Business response:
Kim, thank you for being our guest. We're glad to know you enjoyed the service you received from our excellent associates and that overall you had a pleasant time with us. It was our pleasure hosting you, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Chicago - Downers Grove
How is Extended Stay America Select Suites - Chicago - Downers Grove rated?
Extended Stay America Select Suites - Chicago - Downers Grove has a 4.3 star rating with 865 reviews.
When is Extended Stay America Select Suites - Chicago - Downers Grove open?
Extended Stay America Select Suites - Chicago - Downers Grove is open now. It will close tomorrow at 12:00 a.m.