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Extended Stay America Select Suites - Chicago - Downers Grove
- Hotels
- Downers Grove, IL
About this business
Location details
3150 Finley Rd., Downers Grove, IL, 60515, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
適合全家一起出遊休息的好地方 房間還蠻大的，有冰箱、微波爐跟廚房，可以自己料理三餐
Business response:
Sung, thank you for taking thetime to review your stay at Extended Stay America. We're glad to know you loved your well-equipped room and that you had a great time with us.It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Everything was fine. Clean and quiet. It was kind of weird that we got a room with a small kitchenette however there were no dishes to cook or use? We probably have to ask the hotel for those things or bring our own, not sure. Also woke up in the middle of the night because of a loud annoying creaking noise coming from a cabinet. I have no clue what was causing it, might have been something in between the walls by the cabinet. The noise did stop after 40mins or so though. overall the hotel was nice and quiet.
Business response:
Cyang, thank you for choosing Extended Stay America. We are pleased to know overall you had a pleasant stay, but we are sorry for the noise issue you encountered and that you were unhappy with our kitchenware policy. To ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk, and our team gladly delivers them to your suite. Thanks for the feedback, and we hope to welcome you back soon. Sincerely, Hotel Management
Ok no issues, no problem, i go to recomend the place
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for an even better experience. Thanks for the recommendation. Sincerely, Hotel Management
Everything was fine.
Business response:
We are so glad you enjoyed your time at Extended Stay America. Thank you for the nice review, and we look forward to your next visit. Sincerely, Hotel Management
Great location and excellent price, staff was helpful and quick to answer
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know you loved our ideal location and found us to be a great value. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
Unexpected dirty seat toilet. The toilet seat was so dirty. There was some kind of yellow liquid all over the seat when I check in. It could be the cleaning liquid and was left out or some kind of urine. I wish, I took the picture before I cleaned it. The staff were nice, tho.
Business response:
Thanks for the feedback. We are sorry for not meeting your expectations for an ezxceptional stay and apologize for the cleanliness issue you encountered in your room. Your concerns are directed to our housekeeping team to ensure no guests experience the same moving forward. Please consider giving us an opportunity to make your next stay a better one. Sincerely, Hotel Management
Business response:
Thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Everything was good
Business response:
Latasha, thank you for staying at Extended Stay America. We are delighted you enjoyed all the aspects of our hotel. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
I've been fortune enough to visit several Extended Stays. I must admit this one was the most delightful, well kept, hospitable and willing to meet your every need facilities I experienced. If it were so far from my intended destination, I'd stay there every time (hands down). Thanks you so much Extended Stay America.
Business response:
Thanks for being loyal to the brand of Extended Stay America. It feels so good to know you liked our well-kept property and the warm service provided by our associates. Thank you once more for the kind, and we look forward to hosting you again soon! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Chicago - Downers Grove
How is Extended Stay America Select Suites - Chicago - Downers Grove rated?
Extended Stay America Select Suites - Chicago - Downers Grove has a 3.2 star rating with 1,481 reviews.
When is Extended Stay America Select Suites - Chicago - Downers Grove open?
Extended Stay America Select Suites - Chicago - Downers Grove is open now. It will close tomorrow at 12:00 a.m.