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Extended Stay America Select Suites - Chicago - Downers Grove
- Hotels
- Downers Grove, IL
About this business
Welcome to Extended Stay America Select Suites – Chicago – Downers Grove. Our long-term hotel in Chicago is the perfect location for extended stays, business travelers, vacation destinations and those relocating to the area. Our STAY longer. Save more.® discount will provide the ability to save on nightly rates the longer you stay. Whether you need temporary housing or a brief retreat, making you feel at home is our top priority. Our extended stay hotel in Chicago offers a wide range of amenities including fu... read more
Location details
3150 Finley Rd., Downers Grove, IL, 60515, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Many thanks for sharing your 5-star rating of Extended Stay America. We are delighted we exceeded your expectations for a fun-filled visit to our area. We hope to have the pleasure of welcoming you again soon. Sincerely, Hotel Management
2nd floor Ants! There was ants in the kitchen and countertop. Front desk said they would call back for a better accommodation. Never did. I called back 30 mins later and he said he was busy but he will call back to either get me a room or a refund. He never did. Was too tired to go downstairs and complain in person. I called the next morning. He offered me a free night stay at any extended stay. I was displeased with the cleanliness. The kitchen floor was also stickey. The bathroom sink had hair dye stains on it as well. I e... read more
Business response:
Maritza, thank you for staying with us and letting us know you had an overall pleasant visit. That being said, we want to apologize for failing to provide the level of service and cleanliness you should have received. We have shared your concerns with our front desk and housekeeping teams to prevent this from happening again. We value your feedback and will use it to ensure we are more consistent with our service levels. We hope we have the chance to make it up to you at a future date. Sincerely, Hotel Management
Business response:
Jesus, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Business response:
Arylu, we appreciate you being our guest. Thank you for letting us know your visit at Extended Stay America was perfect in every way. We look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Liddell, thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, it appears we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Outstanding Hotel Our stay here in Downers Grove has been very good. The staff is excellent and are there whenever needed. The rooms are very clean and so comfortable. I would recommend everyone to stay here because they will enjoy their stay. and want to come back again!
Business response:
Marie, Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks again for recommending us to future guests. We look forward to hosting you again soon. Sincerely, Hotel Management
Love the location its close to everything. Very nice hotel.
Business response:
Thanks so much for the nice review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management
Nice hotel close to shopping place. There are only 2 complaints I have. The first is that the bed was not a queen it was a full size. And the mattress was not soft it was hard. The second complaint was that the continental breakfast was very small & minimal. No juice and it was available at 6am. We had to get on the road at 6am.
Business response:
Thanks for being our guest at Extended Stay America. We are delighted to read you had a comfortable stay and that our location was perfect for your needs. Your feedback is appreciated as it will help us improve our facilities moving forward. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Barb, thank you for being our guest at Extended Stay America. We appreciate your nice rating and hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Chicago - Downers Grove
How is Extended Stay America Select Suites - Chicago - Downers Grove rated?
Extended Stay America Select Suites - Chicago - Downers Grove has a 4.3 star rating with 878 reviews.
When is Extended Stay America Select Suites - Chicago - Downers Grove open?
Extended Stay America Select Suites - Chicago - Downers Grove is open now. It will close tomorrow at 12:00 a.m.