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Extended Stay America Select Suites - Chicago - Downers Grove
- Hotels
- Downers Grove, IL
About this business
Welcome to Extended Stay America Select Suites – Chicago – Downers Grove. Our long-term hotel in Chicago is the perfect location for extended stays, business travelers, vacation destinations and those relocating to the area. Our STAY longer. Save more.® discount will provide the ability to save on nightly rates the longer you stay. Whether you need temporary housing or a brief retreat, making you feel at home is our top priority. Our extended stay hotel in Chicago offers a wide range of amenities including fu... read more
Location details
3150 Finley Rd., Downers Grove, IL, 60515, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next visit perfect in every respect. Sincerely, Hotel Management
very Helpful The you lady on the midnight shift was very caring Nd kind. She gave me an appointment application that goes according to your income Nd she referred me to a lot of great resources. I am very pleased with the service that this hotel had especially after reading some of the reviews. I would most definitely recommend this hotel to everyone!! Thanks
Business response:
Thank you for being our guest at Extended Stay America. We are delighted to know you were comfortable here and that our Front Desk associates left you with a good impression of our hotel. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. It was a pleasure hosting you, and we look forward to seeing you again soon! Sincerely, Hotel Management
Business response:
Tanitcha, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Jury still out! For the price and considering the area, not too bad
Business response:
Patrick, thank you for sharing your experience at our hotel. We are happy to know you liked our location and found us to be reasonably priced. It was a pleasure hosting you and we hope to see you again soon. Sincerely, Hotel Management
Close to shopping and expressway Jay at the front desk was very pleasant, nice, and helpful
Business response:
Thank you for choosing to stay at our hotel. It’s good to know our location was convenient for your needs and that you were impressed with the service provided by our staff. We will be sure to share your compliments with Jay for a job well done! It was a pleasure hosting you, and we look forward to seeing you again soon! Sincerely, Hotel Management
Business response:
Khumare, many thanks for staying at Extended Stay America and for your wonderful rating. We are delighted you had an excellent visit with us. Please come back and see us again soon. Sincerely, Hotel Management
great location but room was not cleaned I could tell the room was not vacuum too well and the toilet was not cleaned. I've been to this hotel before so I know that this was an exception. You can't beat the location though.
Business response:
Thank you for selecting us. Although we're happy to know our location was perfect for your needs. I apologize for not living up to our commitment to clean, fresh accommodations during your stay. I am working with our housekeeping department to make sure all procedures are being followed so this does not happen again. I hope this isolated incident will not deter you from giving us another chance the next time your travels bring you this way. Sincerely, General Manager
Can be more cleaner. Bathroom was not in good condition. Linen I didn't like the smell of it. The guest next door was up all night fighting no one came up and did anything. Don't feel like it was worth the amount of money I paid.
Business response:
Thank you for evaluating your stay with us. We're sorry you experienced so many difficulties during your stay with us. Your concerns regarding the cleanliness issues will be shared with my housekeeping team to take corrective actions immediately. I hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, General Manager
Business response:
We appreciate you sharing your kind rating of Extended Stay America - Chicago - Downers Grove. It was a pleasure having you as our guest, and we hope to see you again on your next visit to our area. Sincerely, General Manager
Frequently asked questions about Extended Stay America Select Suites - Chicago - Downers Grove
How is Extended Stay America Select Suites - Chicago - Downers Grove rated?
Extended Stay America Select Suites - Chicago - Downers Grove has a 4.2 star rating with 840 reviews.
When is Extended Stay America Select Suites - Chicago - Downers Grove open?
Extended Stay America Select Suites - Chicago - Downers Grove is open now. It will close tomorrow at 12:00 a.m.