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Extended Stay America Select Suites - Chicago - Hanover Park
- Hotels
- Hanover Park, IL
About this business
Location details
1075 Lake St., Hanover Park, IL, 60133, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very clean hotel room and very politely staff.
Business response:
Dear Juan, Thank you for staying with us and posting your review. We are glad you enjoyed most aspects of your visit. Our goal is to provide an exceptional experience for our guests, and we’re happy we hit our mark with our excellent service and clean accommodations. We genuinely enjoyed having you as our guest. It will be our pleasure to host you again at Extended Stay America. Sincerely,Hotel Management
It was very clean quite staff was nice and friendly clean rooms
Area
Staff is always helpful, the hotel is always clean, staff have a very jovial approach,
Business response:
Dear TAINA, Thank you for being our guest and reviewing your hotel experience. It's so nice to know we meet your expectation. We work hard to provide high levels of service, and we're glad you were satisfied with the hospitable service you received from our team. We are so happy our staff is the highlight of your stay, and we'll be sure to share your compliments with them to let them know their efforts are appreciated. We are also glad we could provide you with clean accommodation. Thank you for choosing Extended Stay Americ... read more
Nothing exciting. Room was clean but no utensils, glasses, coffee maker, air dryer. We also used our room spray to improve the air quality. There is no breakfast- just coffee/ hot chocolate or tea plus snacks.
Business response:
Dear Ludomir, Thank you for sharing your experience with us. Our team works diligently to provide clean and hospitable accommodations, and we are pleased you enjoyed your suites. However, we apologize for not meeting some of your expectations. Our kitchenware is stored at the front desk to ensure its cleanliness and is available upon request. However, we apologize for having missed communicating this policy with you during check-in. We have also shared your feedback with the appropriate leaders so they are aware of our guest... read more
room was a little cold
Business response:
Dear Enrique, We are glad you enjoyed your overall stay with us. However, we are disappointed to learn of the inconvenience you experienced. This will be addressed, and we will use your critique to ensure it does not happen again. We appreciate your patience and your feedback. We look forward to welcoming you again soon for a much-improved experience.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Chicago - Hanover Park
How is Extended Stay America Select Suites - Chicago - Hanover Park rated?
Extended Stay America Select Suites - Chicago - Hanover Park has a 4.3 star rating with 891 reviews.
When is Extended Stay America Select Suites - Chicago - Hanover Park open?
Extended Stay America Select Suites - Chicago - Hanover Park is open now. It will close tomorrow at 12:00 a.m.