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Extended Stay America Select Suites - Chicago - Hanover Park
- Hotels
- Hanover Park, IL
About this business
Location details
1075 Lake St., Hanover Park, IL, 60133, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was clean and comfortable but no soap or shampoo available. Kitchen had no utensils - thought an extended stay would have basics. No worries, we were only there for one night. Convenient location, good price.
Business response:
Dear Ruth, Thank you for sharing your feedback. We’re glad to hear that you found the room clean, comfortable, and the location convenient for your needs. We appreciate your understanding regarding the limited in-room amenities during your brief stay. Your comments about the absence of toiletries and kitchen basics have been noted, as they help us evaluate how we can better align with guest expectations—especially for extended stays. We’re committed to improving and hope you’ll consider giving us a future opportunity to offe... read more
Very quite and safe I will safe here again.
Business response:
Dear Terry, Thank you for choosing Extended Stay America and for this outstanding review. We’re delighted to know that we were able to provide you with a comfortable and quiet stay. Your intention to return truly warms our hearts, and we look forward to welcoming you back for another relaxing visit. Sincerely, Hotel Management
Best nighs sleep ever.
Building had a strange smell, was only provided 2 towels,
Business response:
Dear Rebecca, Please accept our sincerest apologies on behalf of our entire team for not meeting your expectations during your recent stay. We deeply regret any inconvenience, especially those related to the cleanliness of our hotel, as this is a core focus of our commitment to guest satisfaction. We take your feedback seriously and will address this issue with our team. We value your patronage, and we hope to have the privilege of hosting you again in the future, providing you with a flawless and memorable experience that r... read more
Have stayed at this hotel multiple times and I feel very safe and comfortable. Lots of options close by and staff are very nice.
Business response:
Dear Guest, We are thrilled to hear you continue to feel secure and at ease during your stays with us. It is great to know our team, and our convenient location makes your visits enjoyable. Thank you for repeatedly choosing Extended Stay America. We truly appreciate your loyalty and look forward to welcoming you back for many more comfortable stays! Sincerely, Hotel Management
Not very friendly, but served its purpose cheap clean from what I could tell.
Business response:
Dear Guest, Thank you for taking the time to leave a review. We're glad to know your stay met the essentials and that you found the accommodations to be suitable for your needs. While we aim to create a welcoming and comfortable experience for all our guests, we always appreciate hearing where we can do better. Your insight regarding our team is concerning, and we assure you we will address this appropriately to uphold our service standards at all times. We hope to have another opportunity to provide a stay that feels not on... read more
Frequently asked questions about Extended Stay America Select Suites - Chicago - Hanover Park
How is Extended Stay America Select Suites - Chicago - Hanover Park rated?
Extended Stay America Select Suites - Chicago - Hanover Park has a 3.6 star rating with 1,315 reviews.
When is Extended Stay America Select Suites - Chicago - Hanover Park open?
Extended Stay America Select Suites - Chicago - Hanover Park is open now. It will close tomorrow at 12:00 a.m.