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Extended Stay America Select Suites - Chicago - Lisle
- Hotels
- Lisle, IL
About this business
Extended Stay America Hotel Chicago - Lisle is located at 445 Warrenville Rd, Lisle, IL. This business specializes in Hotels & Motels and Other Lodging.
Location details
445 Warrenville Rd., Lisle, IL, 60532, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The building & room didn’t smell clean or fresh, it smelled musty and old. The elevator was loud and didn’t sound like it was in good working order. Towels were not soft and very thin. We only stayed one night, but I would not recommend this property to anyone, especially for an extended stay.
Business response:
Thank you for being our guest. We work hard to provide a comfortable environment; therefore, we regret the issue in your suite compromised your experience. We will follow up on your concerns with our housekeeping team to ensure we are well poised to serve you better during your next stay. We are also sorry for the disturbance caused by the noise made by the elevator. Counting on your kind generosity to accept our apologies, we hope you will give us a chance to serve you again. Sincerely, Hotel Management
The hotel gave us a free upgrade.
Business response:
Thank you for making Extended Stay America a part of your travel plans. We are glad you enjoyed your room upgrade and we are delighted to know your stay was nothing less than exceptional. We look forward to your next visit with us. Sincerely, Hotel Management
Good
Business response:
Thank you for being our guest. We are pleased you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We hope to have the chance to welcome you back and earn your highest rating. Sincerely, Hotel Management
We checked in pretty late that night the girl who checked us in was sitting in a car outside with a friend smoking wed. She apologized for smelling like weed. But got us checked in fast but when we went down go get dished like cups and silverware mt husband waited and she never came back in so that was upsetting
Business response:
Kathleen, thank you for sharing your feedback. We apologize for the inconvenience caused by one of our associates at the front office. Please be assured that we will discuss this with our team to ensure such lapse in service is not repeated again. We hope you will give us a chance to provide you and your husband with the flawless stay you deserve on a future visit. Sincerely, Hotel Management
Great price, friendly, clean & comfortable I have stayed here in Lisle Illinois Extended Stay America when in town a few other times & it’s still is my go to place to stay, customer service very friendly, fast check in & have been able to get the same room every time I have requested it. The room was clean comfortable as always. I would recommend anybody that is traveling to stay here you would be disappointed. Great price & all the above as mentioned is why I keep coming back here.
Business response:
Thank you for staying with us. We are glad you had a pleasant experience.
Awesome place to stay!! I had originally left thinking I was going home, but plans changed & had to stay another night in town. So I came back here & checked back in again. No complaints what so ever, everything was just as expected, great price for great accommodations, fast & friendly check in, clean comfortable room, will definitely stay again when in town. Found me a new go to place to stay.
Business response:
Nicholas, thank you for choosing Extended Stay America. It is our pleasure to offer comfortable accommodations and thoughtful hospitality at an excellent price. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Having the kitchenette was a great asset. We did not want to go out with Covid so eating in was useful. High speed internet worked well. Staff was pleasant and helpful. Property was a little dated but clean and comfortable.
Business response:
Charles, thank you for being our guest at Extended Stay America and for appreciating our fully-equipped kitchen. We are glad you were pleased with our well-appointed accommodations and with our courteous services. We appreciate your feedback and hope to have the chance to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Chicago - Lisle
How is Extended Stay America Select Suites - Chicago - Lisle rated?
Extended Stay America Select Suites - Chicago - Lisle has a 4.3 star rating with 674 reviews.
When is Extended Stay America Select Suites - Chicago - Lisle open?
Extended Stay America Select Suites - Chicago - Lisle is open now. It will close tomorrow at 12:00 a.m.