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Extended Stay America Select Suites - Chicago - Naperville - East
- Hotels
- Naperville, IL
About this business
Location details
1827 Centre Point Dr., Naperville, IL, 60563, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Such nice staff and clean rooms. I had many questions and they were so patient and helpful
Business response:
Thank you for the excellent review of Extended Stay America. We're delighted to know you loved your well-kept property and that the service provided by our wonderful associates was beyond your expectations. We appreciate your feedback and look forward to your next visit! Sincerely, Hotel Management
Calm, peaceful and serene environment. Had a good stay
Business response:
Thank you for taking the time to post a nice review of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
There is a huge pothole right at the entrance, it is very deep and should you need to drop off someone you must try to avoid driving into this. The best thing about this property is the staff. They were all very friendly, helpful and professional. Our room had a strange smell and we noticed mold in spots in the shower. We also noticed that whatever product was used to paint or cover the original tiles in the shower was coming off and this did not help in the overall appearance of the bathroom. We did purchase air refreshner ... read more
Business response:
Thank you for choosing Extended Stay America. We're glad to know you were pleased with the service provided by our associates, but we're sorry for the difficulties you encountered in your room. We have discussed your feedback with our housekeeping and maintenance team to review and action. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
No hot water, at all was terrible traded hotels.
Business response:
Thank you for being our guest. Although overall you had a pleasant stay with us, we are sorry for the issues you encountered. We have alerted our maintenance team about the water temperature, and they are checking it immediately. Everything we do is aimed at providing you with an excellent experience. We would like to regain your trust and hope you will give us that opportunity in the future. Sincerely, Hotel Management
Business response:
We are happy you were pleased with most of our services, but I am sorry your stay was not quite perfect. We encourage you to try us again on your next trip when in the area. I am confident you will have a better experience. Sincerely, Hotel Management
Close to everything, restaurants, shopping. No dishes, only one bar of soap.
Business response:
Thank you for choosing to stay at Extended Stay America. We are delighted to read you had an enjoyable, comfortable stay and our location close to restaurants and shopping was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back. Sincerely, Hotel Management
Need to have someone for early morning check out. (5:30)
Business response:
Thank you for staying at Extended Stay America and leaving a review of your experience here. It is a pleasure to know you loved everything we have to offer and that our property met all of your expectations for a perfect stay. Your comments are highly appreciated, and we look forward to serving you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Chicago - Naperville - East
How is Extended Stay America Select Suites - Chicago - Naperville - East rated?
Extended Stay America Select Suites - Chicago - Naperville - East has a 4.1 star rating with 791 reviews.
When is Extended Stay America Select Suites - Chicago - Naperville - East open?
Extended Stay America Select Suites - Chicago - Naperville - East is open now. It will close tomorrow at 12:00 a.m.