This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Chicago - Naperville - West
- Hotels
- Naperville, IL
About this business
Welcome to Extended Stay America Select Suites – Chicago – Naperville – West. Our long-term hotel in Chicago is the perfect location for extended stays, business travelers, vacation destinations and those relocating to the area. Our STAY longer. Save more.® discount will provide the ability to save on nightly rates the longer you stay. Whether you need temporary housing or a brief retreat, making you feel at home is our top priority. Our extended stay hotel in Chicago offers a wide range of amenities in... read more
Location details
1575 Bond St., Naperville, IL, 60563, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Excellent location
Business response:
Jo, thank you for sharing your gracious review online. We are thrilled to know you had an excellent stay and that our ideal location close to many exciting spots in our city was the highlight of your experience. On behalf of everyone here at Extended Stay America, we invite you to visit us again soon. Sincerely, Hotel Management
Good place to stay but not providing breakfast No breakfast as mentioned it is just coffee and granola bars Good place to stay but not providing breakfast
Business response:
Shanmuganathan, thank you for reviewing Extended Stay America online. We are delighted to know you liked our offerings and that you had a great stay at our well-maintained property. However, we regret the dissatisfaction you had with our grab-and-go breakfast offerings. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
Bed was so hard back was hurting only 1 small pillow manager was nice fast check in
Business response:
Thank you for reviewing your recent stay at Extended Stay America. We are glad you liked the service provided by the associate you mentioned. However, we are sorry for the inconvenience you had with the bed. We wish we had the opportunity to address the issue while you were here as we would have done our best to ensure you were comfortable. We value your comments and hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
I went to check and was not even greeted. I got the impression that the people who stay here actually live here. I was only here for the weekend. It is defiantly not a bad spot to stay if you are just passing by it is not expensive. I just would not have high expectations.
Business response:
Thank you for reviewing your experience at our hotel. We apologize for the issues you encountered at our front desk. Your comments have been shared with our entire staff to ensure our focus remains on exceptional service. Thank you again, and we would appreciate you giving us another opportunity to serve you with a much better stay. Sincerely, Hotel Management
Ok but .... Room smelled like a smoker was in there before me.
Business response:
Thank you for choosing to stay with us and for sharing your experience. We are sorry for the smoke odor you encountered in your room. We have informed appropriate teams, and remedial steps will be taken accordingly. We hope to have another opportunity to serve you again in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Chicago - Naperville - West
How is Extended Stay America Select Suites - Chicago - Naperville - West rated?
Extended Stay America Select Suites - Chicago - Naperville - West has a 4.2 star rating with 748 reviews.
When is Extended Stay America Select Suites - Chicago - Naperville - West open?
Extended Stay America Select Suites - Chicago - Naperville - West is open now. It will close tomorrow at 12:00 a.m.