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Extended Stay America Select Suites - Chicago - Naperville - West
- Hotels
- Naperville, IL
About this business
Welcome to Extended Stay America Select Suites – Chicago – Naperville – West. Our long-term hotel in Chicago is the perfect location for extended stays, business travelers, vacation destinations and those relocating to the area. Our STAY longer. Save more.® discount will provide the ability to save on nightly rates the longer you stay. Whether you need temporary housing or a brief retreat, making you feel at home is our top priority. Our extended stay hotel in Chicago offers a wide range of amenities in... read more
Location details
1575 Bond St., Naperville, IL, 60563, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Plesent stay Overall it was a pleasant stay. Refrigerator door gaskets and the bathtub drain handle cover had mold. Attention to detail by cleaning staff or replace by maintenance would fix theses issues.
Business response:
Your feedback is important. Thank you for sharing. In regards to your review, our housekeeping staff and maintenance engineer has been informed of the issues you mentioned. Overall, I am glad you enjoyed your experience. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
A Great Place to Stay The rooms are functional. I would like more TV stations. I am very happy to stay there.
Business response:
Thank you for taking the time to share your experience. It is great to see you were well accommodated by our staff and that you enjoyed your stay. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Convenient Overall my stay was pleasent. Room was clean although there was mold on the refrigerator and freezer door gaskets. As advertised that there were, there were no cookware, utensils or dishware. Hallways were clean but chilly. Continental breakfast was spot on. Customer service was excellent. I would stay at this location again.
Business response:
Thank you for taking the time to share your experience. It is pleasing to see you were provided with a convenient, comfortable stay with great customer service. However, our staff has been addressed on making sure the rooms are better cleaned and that guests are informed that the cookware for the fully equipped kitchen are available at the front desk. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Comfort and conveniences I have been traveling to the Chicago area often in the last 3 months after being diagnosed with cancer. Extended Stay America is an ideal place to stay. The rooms are equipped with a full size refrigerator/freezer, stove top, sink and microwave, this was really nice since I did not feel like going out constantly.
Business response:
It is so rewarding to read that you had a great stay with us. Thank you for your comments. I am glad yo see you valued the accommodations and amenities provided by our hotel, while favoring the convenient location. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Great for people on long trips.. Great for stop overs or if ur just in town fir business..this location needs a better cleaning crew but the night crew was awesome..girl during day spent lot more time arguing with bf on phone then knowing the procedures of helping. Like i was bothering her.overall. hotel amenities were nice
Business response:
We appreciate you taking the time to share your experience. Please accept our apologies for some cleanliness issues and the lack of customer service you received. Our staff will be addressed about the proper cleanliness that must be maintained and the correct communication shown to guests. Overall, I'm glad your accommodations were to your liking. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Frequently asked questions about Extended Stay America Select Suites - Chicago - Naperville - West
How is Extended Stay America Select Suites - Chicago - Naperville - West rated?
Extended Stay America Select Suites - Chicago - Naperville - West has a 4.2 star rating with 748 reviews.
When is Extended Stay America Select Suites - Chicago - Naperville - West open?
Extended Stay America Select Suites - Chicago - Naperville - West is open now. It will close tomorrow at 12:00 a.m.