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Extended Stay America Select Suites - Chicago - Naperville - West
- Hotels
- Naperville, IL
About this business
Welcome to Extended Stay America Select Suites – Chicago – Naperville – West. Our long-term hotel in Chicago is the perfect location for extended stays, business travelers, vacation destinations and those relocating to the area. Our STAY longer. Save more.® discount will provide the ability to save on nightly rates the longer you stay. Whether you need temporary housing or a brief retreat, making you feel at home is our top priority. Our extended stay hotel in Chicago offers a wide range of amenities in... read more
Location details
1575 Bond St., Naperville, IL, 60563, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
overall best this hotel is absolutely great especially for the price. I stay at this hotel often because it's perfect for a nights stay. you get all the ament ties of a regular hotel but the big plus is the kitchenette! As a smoker I can not be more great full to find a hotel that still permits smoking! Now that's truly accommodating to a variety of guests needs!! the people at the desk are hospitable and patient with a sense of urgency they keep it simple so you can get checked in and settled in quick! this is absolutely my... read more
Business response:
Thank you so much for posting a review of our property. I’m so pleased to read that you had a great stay at our hotel! I truly appreciate your kind comments regarding our friendly staff and comfortable rooms. I’m thrilled we were able to provide you with a home away from home experience! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Unforgettable stay! It was great! And I want to thank the girl there! I thinker name was Beatriz! I forgot I had put something in the freezer and left, when I remembered I couldn't go back and Beatriz was very nice enough to go get it out and put it underneath! I was so happy she did it! I will definitely will be going back and tell my family and friends about ur hotel! Thanks again!
Business response:
Thank you for taking the time to write a review of your stay. I'm so proud of our staff for providing you with exceptional customer service! I’m glad we were able to accommodate your needs with a home away from home experience. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Acceptable for the price I decided to stay at this hotel based on price knowing that it had acceptable, but not great reviews. With that in mind it met my expectations. The overall cleanliness of my room was good, but there were a couple of things that needed improvement: the kitchen floor was sticky in one spot that I walked on everytime I went into the kitchen, there was rust on the refrig, and the shower made unique and sometimes loud sounds when the water was running.
Business response:
Thank you for your recent review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear about the cleanliness and maintenance issues you experienced. I have discussed your comments with the team, and we will inspect all of our rooms to ensure they meet our company’s high standards. Your feedback is very important to us, so thank you for sharing. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.
Good Good as always
Nice place to stay In other hotels, they show you a map, and give a recommendation about parking. The lady was nice but she failed to mention that if I parked in the back of the hotel, I would be so far from my room. We stayed for one night so it wasn't a good idea to move the car after we discovered that. Other than that, the room was nice and clean, and the staff were nice as well. The hallways might not have the best odor, but that is understandable for an extended stay type hotel.
Decent Stay Hotel staff average. Room was average. TV remote had keys which didn't work. Upon check-in, I discovered a dirty towel hanging on back of bathroom door was missed by housekeeping. TP roll was almost used up. No problem getting more from staff. Queen bed was comfy. Stayed one night but would happily stay here again.
Business response:
Thank you so much for posting a review of our property. Please accept our apologies for the cleanliness and maintenance issues you experienced. Still, I am glad you had a positive stay overall and enjoyed our comfortable beds. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Easy access Easy access right of interstate. Convenient location to food. There is a lot of construction.
Frequently asked questions about Extended Stay America Select Suites - Chicago - Naperville - West
How is Extended Stay America Select Suites - Chicago - Naperville - West rated?
Extended Stay America Select Suites - Chicago - Naperville - West has a 4.2 star rating with 748 reviews.
When is Extended Stay America Select Suites - Chicago - Naperville - West open?
Extended Stay America Select Suites - Chicago - Naperville - West is open now. It will close tomorrow at 12:00 a.m.