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Extended Stay America Select Suites - Chicago - Naperville - West
- Hotels
- Naperville, IL
About this business
Location details
1575 Bond St., Naperville, IL, 60563, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Room didnt appear to be cleaned when it came to the outside microwave, counters, and dresser. I was happy to have a bed so didnt complain to front desk. Just cleaned it.
Business response:
Thank you for taking the time to share your review. We are pleased you were overall satisfied with your stay with us. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Nice Very good place clean nice costumer service very good
Business response:
Thank you for sharing your feedback. It is important for our guests to have a great experience, and we are delighted to know our hospitality and great service exceeded your expectations. We hope you will consider Extended Stay America your home away from home when your travels bring you back to the area. Sincerely, Hotel Management
Quiet, comfortable & convenient Bathroom & kitchen area were clean; bed, pillows & lounge chair comfortable & shower spray & temperature perfect
Business response:
Thank you for choosing Extended Stay America. We are pleased to know how much you liked your room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
Good location A little messy but generally a nice place to stay. Good location for the Naperville area
Business response:
Thank you for taking the time to share your feedback. We are pleased you were overall satisfied with your stay with us. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
My stay was Greay
Business response:
Charlie, thanks for being a guest at Extended Stay America. We are delighted to know you had a great stay with us and our offerings were to your satisfaction. On behalf of everyone here, we invite you to visit us again soon. Sincerely, Hotel Management
Decent kitchette close to Naperville. Pretty standard and seemed nice enough. A few peeling corners, etc. in the room and slightly noisy fridge, but was comfortable and very close to downtown Naperville. Kitchenette is handy.
Business response:
Thank you for staying at Extended Stay America. We are glad to read you liked our convenient location and the kitchenette in your room. Your feedback is valuable as it will help us improve our facilities moving forward. We hope to have the opportunity to welcome you back. Sincerely, Hotel Management
For a one-night stay it was acceptable. But I wish you had king size beds available.
Business response:
Thank you for choosing Extended Stay America for your overnight stay. Although you had a pleasant time here, we are sorry that we failed to accommodate you with the room of your choice. We would love to welcome you back and provide you with the room of your preference on your next visit. Sincerely, Hotel Management
The customer service was not great after I checked in. I had to go get more towels because the ones in the room were dirty. Also i was awaken by a couple fighting in the hall as well as outside. I was not very happy with my stay.
Business response:
Markiya, we are sorry for the noise and cleanliness issues you had while here. We have shared your feedback with the respective teams and will certainly step up our efforts to improve our guest experience moving forward. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Chicago - Naperville - West
How is Extended Stay America Select Suites - Chicago - Naperville - West rated?
Extended Stay America Select Suites - Chicago - Naperville - West has a 3.2 star rating with 1,350 reviews.
When is Extended Stay America Select Suites - Chicago - Naperville - West open?
Extended Stay America Select Suites - Chicago - Naperville - West is open now. It will close tomorrow at 12:00 a.m.