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Extended Stay America Select Suites - Chicago - Naperville - West
- Hotels
- Naperville, IL
About this business
Welcome to Extended Stay America Select Suites – Chicago – Naperville – West. Our long-term hotel in Chicago is the perfect location for extended stays, business travelers, vacation destinations and those relocating to the area. Our STAY longer. Save more.® discount will provide the ability to save on nightly rates the longer you stay. Whether you need temporary housing or a brief retreat, making you feel at home is our top priority. Our extended stay hotel in Chicago offers a wide range of amenities in... read more
Location details
1575 Bond St., Naperville, IL, 60563, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Never again My room smelled horrible. There was nothing that I could do to make the smell go away.
Business response:
Thank you for your recent review of your stay. I am sorry to hear that we did not meet your expectations. I met with the staff, and we will go above and beyond to meet and exceed our standards in room cleanliness so this issue is not repeated. Thank you very much for providing us with your feedback. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.
Very comfortable felt like home from home. Laundry, kitchen and good hospitality was the experience I had.
Business response:
Thank you for taking the time to write a review of your stay. I'm glad that you enjoyed our hotel and our friendly service. I will share your review with my team and we will continue to offer a great service for all of our guests. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
comfortable beautiful
Marginal value for the money Front desk staff was helpful. Hotel room felt cramped and was noisy, with machinery sounds throughout the night. Bathroom was tiny. Breakfast was not very impressive - we had to tell them the coffee was cold and there were basically granola bars, a few apples and packages of instant oatmeal. Overall the experience was not great.
Business response:
Thank you for taking the time to write a review of your stay. I'm glad to read that our front desk staff was helpful; however, I am sorry to read that our grab-and-go breakfast was lacking. I will work with my front desk staff to ensure that we are refreshing our coffee supply with new, hot coffee as well as re-stocking our items through breakfast hours to ensure that your experience is not repeated. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Nice place to stay,close to everything. The hotel was nice, I would stay there again. The room was clean, but the small details were missed. Like a few hairs on the tub, sides of the bed not vacuumed completely. The hotel is in a nice neighborhood there are restaurants in walking distance and its very close to the freeway. They also have a morning cold breakfast with oatmeal, muffins and hot chocolate.
It was nice just had to wait at the desk because the office staff was doing others things.
Business response:
Thank you for taking the time to write a review of your stay. I am glad that you enjoyed your stay overall; however, I do apologize that you had to wait longer while checking in. I assure you that I will address this issue with my team so this does not happen again. Thank you very much for sharing your experience with us. We look forward to seeing you in the future should your travels bring you back to the area.
Nice little last minuet hotel I booked this hotel on at 9pm checked in at 12 am the same evening. Room was large and clean, didn't seem to be in a bad area. They allowed my girlfriends golden retriever to stay as well. Friendly staff, no problems. Good room for the price.
Frequently asked questions about Extended Stay America Select Suites - Chicago - Naperville - West
How is Extended Stay America Select Suites - Chicago - Naperville - West rated?
Extended Stay America Select Suites - Chicago - Naperville - West has a 4.2 star rating with 782 reviews.
When is Extended Stay America Select Suites - Chicago - Naperville - West open?
Extended Stay America Select Suites - Chicago - Naperville - West is open now. It will close tomorrow at 12:00 a.m.