This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Chicago - Naperville - West
- Hotels
- Naperville, IL
About this business
Welcome to Extended Stay America Select Suites – Chicago – Naperville – West. Our long-term hotel in Chicago is the perfect location for extended stays, business travelers, vacation destinations and those relocating to the area. Our STAY longer. Save more.® discount will provide the ability to save on nightly rates the longer you stay. Whether you need temporary housing or a brief retreat, making you feel at home is our top priority. Our extended stay hotel in Chicago offers a wide range of amenities in... read more
Location details
1575 Bond St., Naperville, IL, 60563, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Okay place to stay at The location of this hotel is pretty convenient, has a lot of stores nearby. Room is big and has a nice Kitchen (the main reason I stayed there) with microwave, big fridge and optional pans, plates, etc. There is breakfast also... The only two things I didn't like too much were: 1) The cleaning products they use are too smelly (you can smell it the first moment you get into the room), so if you are too sensitive about it, you might not like it. 2) Walls are thin. Most of the people I saw there were smal... read more
Location, Location, Location Great Location for our needs. Close to, well you name it. Shopping, dining, entertainment. The staff could not be more helpful, courteous or professional. We stayed before and will stay again as long as the service and price is right.
Business response:
Thank you for taking the time to write a review of your stay. I'm glad that we were able to meet your expectations while you were staying with us. I am thrilled you enjoyed our convenient location, friendly staff, and reasonable rates. I will be sure to share you kind words with our staff. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
One night stay Great stay. The room could've been cleaned a little better. There was some old coffee left in the microwave and the chairs were a little dirty but overall the stay was good. Would stay again.
Business response:
Thank you for taking the time to write a review of our property. I'm glad that you enjoyed your stay in our hotel. I will certainly share your feedback with our staff, and we will correct the concerns you had so they do not happen again. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Never again My room smelled horrible. There was nothing that I could do to make the smell go away.
Business response:
Thank you for your recent review of your stay. I am sorry to hear that we did not meet your expectations. I met with the staff, and we will go above and beyond to meet and exceed our standards in room cleanliness so this issue is not repeated. Thank you very much for providing us with your feedback. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.
Very comfortable felt like home from home. Laundry, kitchen and good hospitality was the experience I had.
Business response:
Thank you for taking the time to write a review of your stay. I'm glad that you enjoyed our hotel and our friendly service. I will share your review with my team and we will continue to offer a great service for all of our guests. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
comfortable beautiful
Marginal value for the money Front desk staff was helpful. Hotel room felt cramped and was noisy, with machinery sounds throughout the night. Bathroom was tiny. Breakfast was not very impressive - we had to tell them the coffee was cold and there were basically granola bars, a few apples and packages of instant oatmeal. Overall the experience was not great.
Business response:
Thank you for taking the time to write a review of your stay. I'm glad to read that our front desk staff was helpful; however, I am sorry to read that our grab-and-go breakfast was lacking. I will work with my front desk staff to ensure that we are refreshing our coffee supply with new, hot coffee as well as re-stocking our items through breakfast hours to ensure that your experience is not repeated. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Frequently asked questions about Extended Stay America Select Suites - Chicago - Naperville - West
How is Extended Stay America Select Suites - Chicago - Naperville - West rated?
Extended Stay America Select Suites - Chicago - Naperville - West has a 4.2 star rating with 789 reviews.
When is Extended Stay America Select Suites - Chicago - Naperville - West open?
Extended Stay America Select Suites - Chicago - Naperville - West is open now. It will close tomorrow at 12:00 a.m.