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Extended Stay America Select Suites - Chicago - O'Hare
- Hotels
- Des Plaines, IL
About this business
Extended Stay America Hotel Chicago - O'Hare is located at 1201 E Touhy Ave, Des Plaines, IL. This business specializes in Hotels & Motels and Other Lodging.
Location details
1201 E. Touhy Ave., Des Plaines, IL, 60018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Kind of okay Have stayed here a few times before and was always satisfied. The young lady at the front desk was very helpful and nice. The room was not as clean as it could/should have been, The floor was sticky with lots of crumbs visible. The sink in the dinette are had a leak. Also disappointed that there were no pots, plates, or utensils available in the room. Although the literature provided said you could ask the front desk for them. Just seemed like a hassle. Otherwise, it was nice and quiet. The bed was okay, breakfa... read more
Business response:
Eugene, thank you for taking the time to evaluate your stay. We regret not meeting your expectations and apologize for the concerns you had with the guest room. We will share this with our housekeeping team and with our pest control provider to make sure we prevent such reoccurrences. We will also share your comments with our maintenance team regarding your outlined issues and immediately fix the problems. Moreover, we will share your feedback with our team regarding the service issues you experienced and take the necessary ... read more
I liked that it was a mini apartment with stove and regular size refrigerator and freezer. Sad part is I only stayed one night. Wished I could stayed more days there
Staff was friendly and helpful! I haven’t traveled alone before, so safety and security was very important to me. The hotel and staff made me feel very comfortable, safe, and easy to get used to the area!
Business response:
Briana, it's so lovely to read your positive review of your stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments have been shared with the team, and they were very appreciative of your recognition. Thank you for being our guest, and we look forward to your next stay! Sincerely, Hotel Management
Better breakfast
Great service and excellent location. Walking distance from Allstate Arena.
Business response:
Cecilia, thank you for choosing to stay at Extended Stay America. We are delighted to hear you had an enjoyable, comfortable stay and our location close was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back! Sincerely, Hotel Management
Went to a concert at the Allstate arena and was able to walk there and back. There is no parking surcharge at extended stay America, and it was very economical and close to the concert. Would stay there again and highly recommended for the people trying to save a buck.
Frequently asked questions about Extended Stay America Select Suites - Chicago - O'Hare
How is Extended Stay America Select Suites - Chicago - O'Hare rated?
Extended Stay America Select Suites - Chicago - O'Hare has a 4.2 star rating with 1,274 reviews.
When is Extended Stay America Select Suites - Chicago - O'Hare open?
Extended Stay America Select Suites - Chicago - O'Hare is open now. It will close tomorrow at 12:00 a.m.