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Extended Stay America Select Suites - Chicago - O'Hare
- Hotels
- Des Plaines, IL
About this business
Location details
1201 E. Touhy Ave., Des Plaines, IL, 60018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Its my 3rd time here and its my spot .
Business response:
Dear Lewis, Our entire team at Extended Stay America would like to thank you for the generous comments about our hotel. Our goal is to create a loyal customer who will return at every opportunity! Thanks again for your review, and we will welcome you back the next time you travel to the city. Sincerely,Hotel Management
Buen precio, buena localización y cerca de sitios para comer
proximity to the airport a major plus.
Business response:
Dear Eric, traveling can be challenging enough, so we at Extended Stay America strive to make it stress-free for all our guests! We are delighted to know that our proximity to the airport is perfect for your needs. Should your travels bring you back this way, we would be pleased to host you again.Sincerely,Hotel Management
👍
Lost our reserved rooms Booked two rooms real early for 2 Queen bed rooms. At time of arrival, staff said they overbooked and the rooms we booked are no more available. We were sent to the next building and got two one bed room with same price. This makes us feel a bit unhappy as our room were sold prior to our arrival and has no heads-up or information to us about this. We need two beds as my wife and I are use to sleep separately due to our night body movements that wakes up one and other.
Business response:
Tony, please accept our sincere apologies for not meeting your expectations regarding the room you requested. We do try to honor these requests; however, there are times when we do not have the room unoccupied and available. We understand your frustration, and we truly regret disappointing you. We are committed to providing a comfortable stay with exceptional service, and we hope to have an opportunity to better your experience whenever your travels bring you back to the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Chicago - O'Hare
How is Extended Stay America Select Suites - Chicago - O'Hare rated?
Extended Stay America Select Suites - Chicago - O'Hare has a 3.4 star rating with 2,026 reviews.
When is Extended Stay America Select Suites - Chicago - O'Hare open?
Extended Stay America Select Suites - Chicago - O'Hare is open now. It will close tomorrow at 12:00 a.m.