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Extended Stay America Select Suites - Chicago - O'Hare
- Hotels
- Des Plaines, IL
About this business
Location details
1201 E. Touhy Ave., Des Plaines, IL, 60018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
For a stay near the ORD airport it’s good… Clean room with the basics needed
Business response:
Dear Carlos, Thank you for your positive feedback! We're delighted to hear that your stay at Extended Stay America near ORD airport met your expectations with a clean room and essential amenities. We appreciate your recommendation and look forward to welcoming you back on your next visit!Sincerely,Hotel Management
Better than a super 8
Business response:
Dear Andrew, Thank you for your feedback. We are glad that you found our accommodations better than a Super 8. Your satisfaction is important to us, and we appreciate your positive comparison. We are committed to continually improving our services to provide an even better experience for all our guests.Sincerely,Hotel Management
Outside of not having a pool or an ice dispenser, it wasn't a bad last-minute trip to go on just for the weekend. I wish there was a little bit more things to do at the hotel, but it was nice for the price and location.
Business response:
Dear Carlean, Thank you for reviewing our hotel. It is nice to learn how much you enjoyed our location and that you found our hotel to be a great value. However, we apologize if your room did not have all the amenities you were hoping for. As we are not a full-service property, our rooms have limited amenities. Nonetheless, we always strive to accommodate our guests' requests and make every effort to ensure a pleasant stay. We hope to have the chance to welcome you back on your next visit to the area.Sincerely,Hotel Manageme... read more
The people at the front desk are not there all the time, they close for several hour especially at night and morning early
Business response:
Dear Ted, Thank you for sharing your feedback. We apologize for any inconvenience caused by the limited hours our front desk staff have. Our team aims to offer the best possible service, and your comments will help us enhance our guest experience. We understand the importance of having staff available at all times and are reviewing our schedules to ensure better availability. We appreciate your understanding and hope to provide a more seamless experience during your next stay. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Chicago - O'Hare
How is Extended Stay America Select Suites - Chicago - O'Hare rated?
Extended Stay America Select Suites - Chicago - O'Hare has a 3.4 star rating with 2,026 reviews.
When is Extended Stay America Select Suites - Chicago - O'Hare open?
Extended Stay America Select Suites - Chicago - O'Hare is open now. It will close tomorrow at 12:00 a.m.