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Extended Stay America Select Suites - Chicago - O'Hare
- Hotels
- Des Plaines, IL
About this business
Extended Stay America Hotel Chicago - O'Hare is located at 1201 E Touhy Ave, Des Plaines, IL. This business specializes in Hotels & Motels and Other Lodging.
Location details
1201 E. Touhy Ave., Des Plaines, IL, 60018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I was comfortable and it was close to food, the airport and highway.. and u couldn’t beat the price
Business response:
Lisa, thank you for choosing to stay with us at Extended Stay America. We are delighted to hear you had an enjoyable, comfortable stay, and our convenient location close to the airport, restaurants, and highway was perfect for your needs. It is our goal to deliver exceptional value at a fair price, and we like hearing that we have accomplished just that. We appreciate your comments look forward to welcoming you back! Sincerely, Hotel Management
Check in process was super easy and quick! The room was very nice!
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's nice to know you found your suite comfortable and that you were pleased with the exceptional service from our front desk staff. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Took 15 minutes for desk clerk to appear. Room was clean, heater worked. Nothing special about place. Great for early morning flight. Near ohare airport.
Business response:
Thank you for sharing your experience with us! We are pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location, spotless suites, and amenities. We value your feedback and look forward to welcoming you back soon! Sincerely, Hotel Management
Clean Nice, clean easy place to stay. Enjoyed our time here.
Business response:
Todd, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us and liked our refreshing property. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
At least it wasn't sleeping on the airport floor The window in our room wouldn't close all the way, not very good for a winter night in Chicago. Also our batteries in the remote were dead and we couldn't reach anyone at the front desk to get a replacement set. Room was clean overall, except for the dirty washrag left in the bathroom from the last guest. Overall not the worst but also nowhere near the best hotel we've stayed in. Feel like we at least got our money's worth after being stranded in Chicago and facing the real po... read more
Business response:
Thank you for your review. We are sorry for the issues you had with the window and the bathroom. We will share your concerns with the appropriate team so that they are more diligent going forward. Also, we were disappointed to read our accommodations did not provide the value you were hoping for. We do appreciate your observations and concerns, and we have taken note of both. We hope you will consider giving us a second chance to provide the hospitality you should always expect from us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Chicago - O'Hare
How is Extended Stay America Select Suites - Chicago - O'Hare rated?
Extended Stay America Select Suites - Chicago - O'Hare has a 4.2 star rating with 1,309 reviews.
When is Extended Stay America Select Suites - Chicago - O'Hare open?
Extended Stay America Select Suites - Chicago - O'Hare is open now. It will close tomorrow at 12:00 a.m.