Extended Stay America Select Suites - Chicago - O'Hare

Business response:

Ruby, thank you for taking the time to share your warm feedback regarding your stay at Extended Stay America. Your compliments were a pleasure to read, and we are delighted that our associates helped to make your stay extraordinary. We will share your gracious remarks with our entire team. Thank you again, and we look forward to welcoming you back very soon. Sincerely, Hotel Management 

Business response:

Thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

We appreciate you for choosing Extended Stay America on your visit to our city. It is a delight to know you were happy with the comfort of your well-appointed room and that you had a relaxing stay with us. Thank you for being our guest, and we look forward to serving you in the future. Sincerely, Hotel Management 

Business response:

Thank you for selecting Extended Stay America for your needs. We are delighted to read you liked our well-kept property and that you found the value we offer to be affordable. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for choosing our hotel. We are sorry for the disappointing experience you had during your stay. Kindly note, in-room amenities and other articles such as toiletries are available and complimentary at the front desk. Also, we have alerted our maintenance team about the water, and they are checking and fixing it immediately. We hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management 

Business response:

We are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management 

Business response:

We appreciate you taking the time to post your review of Extended Stay America. It feels great to know you liked our calm atmosphere and that you had a relaxing stay with us. However, we are sorry we couldn’t provide you with an excellent breakfast experience. Thank you for being our guest, and we look forward to serving you again soon. Sincerely, Hotel Management