Extended Stay America Select Suites - Chicago - Westmont - Oak Brook

Anonymous 

on Expedia

5 years ago

The people at this location makes it 5 stars. My room 207 towel holder was broken. The location is older and has some upgrades and nice extras for travelers like an iron with the board. I like the openness in the room. I the staff is excellent from check in to check out and the driver went beyond the call with helpful information and excellent service. Thank you for the convenience, Casey 

Anonymous 

on Expedia

5 years ago

Breakfast was not breakfast, just coffee and granola bars 

Anonymous 

on Expedia

5 years ago

Basic hotel There were no cushions on the couch when we walked in. I let the front desk know and they apologized, but we stayed for 2 night and never got any cushions. Also there was no toilet paper in the bathroom. The trash cans in the hallways were all over flowing and trash sitting in bags around them from people dumping the trash from their rooms. In the two nights we were there they were never emptied and the trash just built up. Other than the couch cushions the room was comfortable and the convenience of the kitchen ... read more

Anonymous 

on Expedia

5 years ago

We paid for a suite with a king size bed. When we checked in we received a regular room with a queen size bed. The front desk staff didn’t notify us of the change of room. 

Brian 

on Expedia

5 years ago

Surprised! I was actually very pleased all around. The staff was so friendly and helpful. We got up to our room it kinda smelled of curry so I had to spray but other then that the room was very clean. The bed was decent. There are no bugs that I've seen yet. The dishes were given to us and a toaster and coffee maker, Which I thought was very nice. I don't remember getting those the last time I was at an extended stay but this particular one seems to be very well kept and the staff very friendly and helpful. Being with a chil... read more

Anonymous 

on Expedia

5 years ago

Nice place for a week stay. Convenient and clean and safe location. Desk people helpful. Leftover in fridge from previous stay when we checked in but otherwise room was clean and comfortable.