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Extended Stay America Select Suites - Chicago - Westmont - Oak Brook
- Hotels
- Westmont, IL
About this business
Location details
855 Pasquinelli Dr., Westmont, IL, 60559, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I liked the friendliness of the staff at check in as well as check out. :) The room itself was nice, my only problem was with the comfort was of the bed. It was comfort, pillows were super flat.
Business response:
Jay, thank you for choosing to stay with us. We are glad you loved our comfortable suites and the service provided by our front desk staff. However, we are sorry for the inconvenience you experienced due to the discomfort of the bedding. We will share your feedback with the appropriate team to ensure a better experience going forward. We hope you will consider giving us a second chance the next time you are in the area. Sincerely, Hotel Management
The toilet in out room did not flush unless you took the lid off the back and manually pulled up the flap.
Business response:
Thank you for reviewing your stay. Although from your rating, it seems you had an overall pleasant stay, we are sorry for the maintenance issue you had with the toilet in your suite. We will share your concerns with the appropriate team to fix the problem immediately. We hope you will give us a chance to redeem ourselves the next time you are in the area. Sincerely, Hotel Management
It was nice and quiet. Great location right off the expressway
Business response:
Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our hotel. We are also glad you liked our convenient location close to the highway. Thank you also for your feedback, and we hope to welcome you back soon. Sincerely, Hotel Management
Keep striving for excellence
Business response:
Thank you for choosing Extended Stay America. We are grateful for your compliments about our staff. They were happy to hear their outstanding service played a major role in making your stay with us a memorable one. Please visit us again the next time you are in Chicago. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Chicago - Westmont - Oak Brook
How is Extended Stay America Select Suites - Chicago - Westmont - Oak Brook rated?
Extended Stay America Select Suites - Chicago - Westmont - Oak Brook has a 3.1 star rating with 1,839 reviews.
When is Extended Stay America Select Suites - Chicago - Westmont - Oak Brook open?
Extended Stay America Select Suites - Chicago - Westmont - Oak Brook is open now. It will close tomorrow at 12:00 a.m.