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Extended Stay America Select Suites - Chicago - Westmont - Oak Brook
- Hotels
- Westmont, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
855 Pasquinelli Dr., Westmont, IL, 60559, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
exelent Was very good
Business response:
Dino, thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy you enjoyed your stay at our hotel. Thank you once again, and we hope to welcome you back soon. Sincerely, Hotel Management
The people at this location makes it 5 stars. My room 207 towel holder was broken. The location is older and has some upgrades and nice extras for travelers like an iron with the board. I like the openness in the room. I the staff is excellent from check in to check out and the driver went beyond the call with helpful information and excellent service. Thank you for the convenience, Casey
Business response:
Thank you for rating your experience at our hotel a 5-star! It is such a pleasure to know you liked our associates from the front office and shuttle service teams who showcased spectacular hospitality and made your experience a stellar one. We are also delighted to know you liked our in-room amenities. On behalf of everyone at Extended Stay America, we appreciate your recognition and invite you for another visit. Sincerely, Hotel Management
Breakfast was not breakfast, just coffee and granola bars
Business response:
Thank you for your review, and it is nice to know you enjoyed your overall stay with us. However, we are sorry the grab-and-go breakfast was not to your liking. We will make a note of your feedback as we plan any changes to our breakfast offerings. We are pleased you chose our hotel for your visit to our area, and we hope you will stay with us again soon. Sincerely, Hotel Management
Basic hotel There were no cushions on the couch when we walked in. I let the front desk know and they apologized, but we stayed for 2 night and never got any cushions. Also there was no toilet paper in the bathroom. The trash cans in the hallways were all over flowing and trash sitting in bags around them from people dumping the trash from their rooms. In the two nights we were there they were never emptied and the trash just built up. Other than the couch cushions the room was comfortable and the convenience of the kitchen ... read more
Business response:
First and foremost, we would like to offer you our apologies for the inconveniences that you experienced during your stay with us. Your concerns have been immediately brought to the attention of our housekeeping for review and action. We cannot apologize enough for the lack of attentive service you described, especially since we make excellent service our highest priority. Your comments will be shared with our team to prevent such mistakes in the future. On a positive note, we are glad to read you liked your room and the kit... read more
We paid for a suite with a king size bed. When we checked in we received a regular room with a queen size bed. The front desk staff didn’t notify us of the change of room.
Frequently asked questions about Extended Stay America Select Suites - Chicago - Westmont - Oak Brook
How is Extended Stay America Select Suites - Chicago - Westmont - Oak Brook rated?
Extended Stay America Select Suites - Chicago - Westmont - Oak Brook has a 4.2 star rating with 1,081 reviews.
When is Extended Stay America Select Suites - Chicago - Westmont - Oak Brook open?
Extended Stay America Select Suites - Chicago - Westmont - Oak Brook is open now. It will close tomorrow at 12:00 a.m.