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Extended Stay America Select Suites - Chicago - Westmont - Oak Brook
- Hotels
- Westmont, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
855 Pasquinelli Dr., Westmont, IL, 60559, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Used to be one of our favorite spots This used to be one of our favorite spots to get away for the night the service has gone to ship it they Rome's were not cleaned or properly Stocked Was told we would get the rest of us toiletries never came back I will never stay at this location again
Business response:
We want to thank you for your stay with us and for taking the time to post your review. We sincerely apologize for the service and housekeeping issues you experienced. We have procedures in place, so these types of situations do not occur. Regrettably, we failed during this process, and for that, we are sorry. We can do better, and we hope you will give us the opportunity in the future to prove that to you. Sincerely, Hotel Management
I have booked here 75 times since May 2019 The stay was good and the staff is wonderful. But my truck got broken into November 25th 2019 and the thieves got a little over 3000.00 dollars worth of tools out of it. The parking lot is very well lite but I can’t believe there are no cameras in the lot or at least the two entrances. Had there been a Camera somewhere We possibly could’ve got a plate number a tenant seen the thieves in My truck and got a make and color of the van but no plate.
Business response:
Dwayne, thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed. We hope to have the opportunity to provide you with a better stay in the future. Sincerely, Hotel Managemen
Pretty much what we expected. Room seemed smaller than in some other locations. Maybe we misremembered? But was adequate for a short stay.
Business response:
Thank you for being our guest at Extended Stay America. We are happy to see the rating as it states you had a pleasant visit, but we regret you did not like the size of your room. We do have a variety of room configurations which may be more suitable to your needs the next time you stay with us. We appreciate your feedback and look forward to your next stay! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Chicago - Westmont - Oak Brook
How is Extended Stay America Select Suites - Chicago - Westmont - Oak Brook rated?
Extended Stay America Select Suites - Chicago - Westmont - Oak Brook has a 4.2 star rating with 1,081 reviews.
When is Extended Stay America Select Suites - Chicago - Westmont - Oak Brook open?
Extended Stay America Select Suites - Chicago - Westmont - Oak Brook is open now. It will close tomorrow at 12:00 a.m.