This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Cincinnati - Florence - Airport
- Hotels
- Florence, KY
About this business
Location details
40 Cavalier Blvd., Florence, KY, 41042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Bare bones 2 star at best Not a 2.5 star facility and I part own a hotel, have financed hotels and travel a lot staying in everything from 2 to 5 stars. First room I've ever seen not carpeted (fake wood vinyl), exceptionally cheap furnishings and an overall feeling of being in a dorm room. And I have just been in many with twin sons starting at 2 colleges. Only good thing was competitive price.
Business response:
The Value Place team deeply apologizes for your negative experience during your stay with us. The issues you have mentioned will be addressed and handled. It is our mission to provide our guest with a positive experience, and in your case, we are deeply sorry that you were not pleased. We wish you the best.
There was screaming and yelling/arguing a few times in the hallway. People constantly slamming doors. I probably would not stay here again. My baby's sleep was disturbed one too many times. Also the room wasn't the cleanest and it smelled like someone had smoked in the room although it was non smoking.
Business response:
We are sorry to hear your stay with Value Place was not a fully positive one. We strive to accommodate our guest as much as we can. The issues you mentioned will be addressed and handled as needed. Thank you for your time and we apologize again for any inconvenience you might have encountered during your stay with us.
Expedia booked a nonexistent room. The hotel had no rooms and reported Expedia has done this 'over booking" before. She was able to suggest a nearby place. I am unable to actually rate THIS hotel, as I did not stay.
Frequently asked questions about Extended Stay America Select Suites - Cincinnati - Florence - Airport
How is Extended Stay America Select Suites - Cincinnati - Florence - Airport rated?
Extended Stay America Select Suites - Cincinnati - Florence - Airport has a 3.3 star rating with 999 reviews.
When is Extended Stay America Select Suites - Cincinnati - Florence - Airport open?
Extended Stay America Select Suites - Cincinnati - Florence - Airport is open now. It will close tomorrow at 12:00 a.m.