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40 Cavalier Blvd., Florence, KY, 41042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
the worst hotel I ever booked the hotel has no lobby it took us and 2 other people 45 minutes to get someone to the window at 10pm the halls where full of drunk people just walking up and down the building stank and when we got into a room it was very dirty no carpet and it smelled like stale beer very sad they said would refund one day of our stay but would not the other so it cost me 100.00 dollars to walk in and say no way not staying here
Unexpectedly awful.
Static on TV constant and the room.... beds were below acceptability for substandard comfort. Springs in the mattress made noises. The walls and windows were so thin, you could hear every noise especially the highway. cheap cheap cheap. If you are looking for plastic chairs and dirty floors, stay hear. The air conditioning unit was gross with a substance all over it. We checked out fast.
STAY AWAY FROM THIS PLACE !!!!!!!!!!! First of all , The office close at 8 pm . I just make my check in time. So what happen if you are running late and try to check in after 8 pm. You do not get any maid service. We went out the second day that we booked the room . After being out all day around 7 .55 pm we got back into the room. NO CLEAN TOWEL AND NO MAID SERVICE. I WENT DOWN TO THE FRONT DESK AND KNOCK ON THE BROWN WINDOW, LADY INSIDE ASK ME WHAT I NEED , I SAY THAT I WOULD LIKE TO HAVE SOME CLEAN TOWELS . HER REPLY WAS ... read more
DO NOT STAY HERE!!! The hotel had people living in it. Not like workers on a job...people living there. And we encountered two different people that were strung out on drugs inside of the hotel. And there isn't anyone at the desk throughout the night. You have to call an answering service if you need anything.
The worst night ever It was the filthiest hotel I have ever stayed. Room elevator and overall it was terrible.I think you should not sponsor such filth.I had to use one of their towels to clean the floor where we had to walk.
Business response:
Thank you for taking the time to review our hotel. We appreciate all guest feedback. We are disappointed and sorry that you had the experience you did. We want to assure you this is not representative of the service we expect to provide. I sincerely apologize for the inconvenience you encountered. We hope that you give us another chance.
Yuck This hotel was terribly dirty, floors were sticky, shower was nasty and beds were the most uncomfortable I've ever slept on. Customer service was nice, but that is the only positive thing I have to say.
Business response:
Thank you for taking the time to send us your comments about your stay with us. We are sorry it didn’t live up to your expectations. We will be contacting the hotel to address the issues you mentioned. We wish you the best in your future travels and hope you will give us another try.
Extended stay hotel Felt like a dorm, and should suit the needs of those looking for weekly or monthly accommodations. Full-sized refrigerator, sink, microwave, and 2-burner stove. Large laundry room on premises. For overnight travelers, no shampoo, blow dryer, breakfast, airport shuttle, nor phone connected to front desk. One small bar of soap only. No carpet anywhere. No lobby. Very nice staff. Close to airport.
Business response:
We apologize for the inconvenience but I'm glad that it didn't have a big impact on your stay with us. We appreciate your feedback and hope to see you again the next time your travels bring you to our area.
Extended Stay America Select Suites - Cincinnati - Florence - Airport has a 3.3 star rating with 999 reviews.
Extended Stay America Select Suites - Cincinnati - Florence - Airport is open now. It will close tomorrow at 12:00 a.m.