Extended Stay America Select Suites - Cincinnati - Florence - Airport

Anonymous 

on Expedia

10 years ago

Everything smelled like smoke This place was really low end. Limited towels limited service unlimited everything. Mostly weekly rentals if that gives you an idea 

Angel 

on Expedia

10 years ago

No rooms at the inn Did not stay because they gave my reserved room away and did not notify me in advance that there were no rooms available. Still wondering how there weren't any rooms left and there are reservations required. Never will I ever use them again! Horrible front desk service as well. 

Angel 

on Expedia

10 years ago

No room with reservation I made a reservation two weeks before my arrival date and received a confirmation at time of booking and another 4 days before check-in. I arrived at 6:00pm to check-in and was told that there weren't any rooms left and someone was supposed to call me that day! Uhh hold up what?!? How is it that they're out of rooms and haven't fulfilled reservations yet?! The girl at the front desk was not helpful AT ALL! I do not recommend this hotel to anyone! I was inconvenienced after driving for an hour and a h... read more

Anonymous 

on Expedia

10 years ago

Great for illegal activity... stay away! At first, we thought it we be okay. Limited housekeeping really means limited. You take your own trash out to dumpster and go to the front desk to receive new towels and toilet paper. Room next to ours reeked of marijuana and the smell comes right through the paper thin walls. Thought I was going to get high every time I used the bathroom. Saw a "lady of the night" in the elevator and then later outside talking with her "employer". The room was clean and the price was cheap but we sti... read more

Anonymous 

on Expedia

10 years ago

Never Again I booked a 1 night stay at the hotel. Upon arrival, I was asked when I booked the room. They couldn't find us a room that was available. My name was on the list and they were so confused about how I was able to have a reservation and not have any vacancy. They kept looking and so they just didn't have any rooms, I told them it was fine because I could easily go to another hotel right down the road that was nicer and just a little bit more money. I got online as we were leaving and it still showed vacancy at the h... read more

Anonymous 

on Expedia

10 years ago

Bare bones 2 star at best Not a 2.5 star facility and I part own a hotel, have financed hotels and travel a lot staying in everything from 2 to 5 stars. First room I've ever seen not carpeted (fake wood vinyl), exceptionally cheap furnishings and an overall feeling of being in a dorm room. And I have just been in many with twin sons starting at 2 colleges. Only good thing was competitive price. 

Anonymous 

on Expedia

10 years ago

There was screaming and yelling/arguing a few times in the hallway. People constantly slamming doors. I probably would not stay here again. My baby's sleep was disturbed one too many times. Also the room wasn't the cleanest and it smelled like someone had smoked in the room although it was non smoking. 

Susan 

on Expedia

10 years ago

Expedia booked a nonexistent room. The hotel had no rooms and reported Expedia has done this 'over booking" before. She was able to suggest a nearby place. I am unable to actually rate THIS hotel, as I did not stay.