Extended Stay America Select Suites - Cincinnati - Florence - Airport

Anonymous 

on Expedia

8 years ago

Terrible place We asked for a non smoking room months ago but they didn't have one when we went to check in ! The hallways and elevator reeked with smoke smell ! Beds were hard and shower didn't work very well 

Pat 

on Expedia

8 years ago

Minimal taken to the extreme. There was nothing comfortable about it. Terrible mattress. No comfortable chair to sit in. Only chairs were kitchen chairs. 

Vacation 

on Expedia

8 years ago

Uncomfortable unable to remain for my reservation Room had an odor. Room was not cleaned. Remains of bugs on floor. 

Jeffrey 

on Expedia

8 years ago

Not what I expected Not as expected, was an extended stay hotel, needed only for a night and was picked due to airport proximity. Nothing but sheet on pull out bed - no pillows or cover. Requested nonsmoking got smoking and a full and pullout bed, No ice,not comfortable. 

Joseph 

on Expedia

8 years ago

It sucks. Service sucks. Front desk is unfriendly, if you want toilet paper or new sheets or anything you have to pay $10 extra. Not sure if it's just the staff that is illegally charging this $10 fee or if it is actually part of the chain's policy of trying to nickel and dime you. You even have to take out your own garbage all the way across the parking lot. You get no service at all. I was there 2 weeks and not once did I get any new towels, TP or any cleaning at all. Luckily I brought my own towels and TP. 

ken 

on Expedia

8 years ago

the worst hotel I ever booked the hotel has no lobby it took us and 2 other people 45 minutes to get someone to the window at 10pm the halls where full of drunk people just walking up and down the building stank and when we got into a room it was very dirty no carpet and it smelled like stale beer very sad they said would refund one day of our stay but would not the other so it cost me 100.00 dollars to walk in and say no way not staying here 

Scott 

on Expedia

8 years ago

Unexpectedly awful. 

Anonymous 

on Expedia

8 years ago

Static on TV constant and the room.... beds were below acceptability for substandard comfort. Springs in the mattress made noises. The walls and windows were so thin, you could hear every noise especially the highway. cheap cheap cheap. If you are looking for plastic chairs and dirty floors, stay hear. The air conditioning unit was gross with a substance all over it. We checked out fast. 

Timothy 

on Expedia

8 years ago

STAY AWAY FROM THIS PLACE !!!!!!!!!!! First of all , The office close at 8 pm . I just make my check in time. So what happen if you are running late and try to check in after 8 pm. You do not get any maid service. We went out the second day that we booked the room . After being out all day around 7 .55 pm we got back into the room. NO CLEAN TOWEL AND NO MAID SERVICE. I WENT DOWN TO THE FRONT DESK AND KNOCK ON THE BROWN WINDOW, LADY INSIDE ASK ME WHAT I NEED , I SAY THAT I WOULD LIKE TO HAVE SOME CLEAN TOWELS . HER REPLY WAS ... read more