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Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive
- Hotels
- Florence, KY
About this business
Location details
200 Meijer Dr., Florence, KY, 41042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Sketchy pullout Some pretty stained bedding; room had someone else’s clothing in it.
Business response:
Thank you for being our guest. We sincerely apologize for the cleanliness issue you encountered in your accommodations. Please be assured we will address this with our housekeeping team to ensure we are more consistent in our service delivery. We regret the inconvenience this caused and are grateful for your patience. We truly hope this will not deter you from choosing us again. Sincerely, Hotel Management
Cant pack a granola bar? Checkin was easy. Hotel said they had Grab n Go breakast with granola bars, etc. We requested bags early due toflight departure times. The night shift said they were not allowed to do that. No breakfast. No price break. Really? How hard is it to put stuff in a bag?
We love staying here.
Business response:
Christina, thank you for the kind words about your most recent visit to Extended Stay America. We will be sure to share your review with all of our associates. Thank you again for making us your home away from home. We look forward to your next stay and, until then, wish you safe travels. Sincerely, Hotel Management
This was an extended stay hotel with a kitchenette, not a pan, plate, coffee pot etc in room. The carpet was very dirty and had food on it. Cleaning lady in hall when I arrived. There was trash in the hall that was still there after she left. The person that checked me in was very accommodating and nice. I was traveling with a pet and she did not have any pet rooms available. She called her manager and was able to get me a room with my dog.
Business response:
Amy, thank you for your review. Although you liked the service provided by our courteous front desk staff, we are sorry for the cleanliness issue you encountered. Your feedback has been discussed with our housekeeping team to ensure we are diligent in our efforts moving forward. Kindly note, to ensure the cleanliness of kitchenware, they are kept at the front desk and are delivered to your suite upon request. On behalf of everyone here, we look forward to welcoming you back soon for a much better experience. Sincerely, Hotel... read more
Amazing service I dont leave review much and if i do it’s because i had a bad experience. But this review is far from negative. Service from the entire staff was 10/10. Especially Pam (sorry if i got your name wrong) i ended up staying 2 more nights than my original overnight stay. After first check in Pam remembered my name and would address me on a first name basis. You just dont get service like that much anymore. If shes not management, get that woman a raise! Other employee of a darker skin color (sorry i do not have yo... read more
The necessary amenities were obvious. Steps were taken to insure Covid protection. Breakfast was a choice of hot drinks, oatmeal packets, or a granola bar. Thankfully, most staying were work related and in bed before 11pm. However, between 5am and 6am there was a large number up preparing to go to work.
Business response:
Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Pros: size of the room was amazing. Having 3 kids age 4 and under plus a wife who likes to overpack, having a full kitchen and the amount of space included in the room was amazing. Price is also very manageable. For a family on
Frequently asked questions about Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive
How is Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive rated?
Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive has a 4.3 star rating with 894 reviews.
When is Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive open?
Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive is open now. It will close tomorrow at 12:00 a.m.