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Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive
- Hotels
- Florence, KY
About this business
Location details
200 Meijer Dr., Florence, KY, 41042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was close to a store and restaurant
Business response:
Dear Crispin, We extend our gratitude for reviewing your stay at Extended Stay America. We are glad you enjoyed our convenient highway location and appreciated the many restaurant choices nearby. We are delighted you included us in your travel plans and hope to welcome you back on a future visit.Sincerely,Hotel Management
It's adequate. Clean but short on helpfulness. Good place to heck in for a flight early morning to CVG. Front desk was painfully slow getting me in. When I went to leave for a 6 am flight there was no one around to give keys to or get a receipt. My company is now saying they will not reimburse without the document so I am just writing it off to the experience gained. Hotel was clean, adequate but the rooms on either side were pretty loud. Good thing I can sleep through an earthquake. Probably will ask for an end room or have... read more
Business response:
Dear Thomas, We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's excellent you were pleased with your time with us. However, we are sorry for the difficulties you encountered and will work with our team for its improvement. Thank you for choosing us, and we look forward to your next visit! Sincerely,Hotel Management
Average to below average hotel. Staff was friendly. Would not stay again.
Business response:
Dear Leslie, Thank you for choosing us and also for your review. We want to express our gratitude for the positive feedback you provided regarding our staff. However, we regret not meeting your expectations during your recent visit, and we apologize for any inconvenience caused. Your feedback is genuinely appreciated as it enables us to improve our services continuously. We hope you will change your mind and give us another opportunity to provide you with the excellent hospitality for which we are known.Sincerely,Hotel Manag... read more
Older property. A bit noisy.. fridge, room above us, heard a dog barking in the morning. Otherwise, suited our needs for the overnight.
I liked have the ability to cook in my room
Business response:
Dear Titus, Thank you for staying at Extended Stay America and sharing your review. We are delighted to read that you appreciated the convenience of having a kitchenette in your room, allowing you the flexibility to cook your meals during your stay. We make every effort to meet your in-room needs and are happy to know we exceeded your expectations. It was a pleasure hosting your visit, and we look forward to seeing you again.Sincerely, Hotel Management
I wanted to save some money because I was traveling with my cat. You definitely get what you pay for with this hotel. Housekeeping does the best I can with what they have. But the place is pretty sketchy. I was not able to get the television to work. It would scramble and then come on clear for about five seconds and then go to no signal. I had to watch Netflix on my phone Wi-Fi is wide open and also not reliable. The breakfast option is some coffee and basically some oatmeal bars to go. I felt pretty unsafe while I was ther... read more
Business response:
Dear Martha, Thank you for reviewing the recent visit. Please accept our apologies for not providing you with a relaxed and comfortable time. Please allow us to check with the concerned team and address the concerns so this never repeats. Our front desk team can help you with such problems while with us; never hesitate to speak to them. We hope you will give us another chance to prove that we are committed to providing outstanding hospitality to every guest, and we hope to see you again at the location.Sincerely,Hotel Manage... read more
Quick stop While we were only there for one night and not an extended stay, very simple to checkin and access the room. Clean and comfortable. Would stay again.
They don't communicate with night staff and morning staff
Business response:
Dear Smitkumar, Thank you for your review of our hotel. Please accept our deepest apologies for the level of service you received from our staff. We take our guest comments seriously, as they will help us enhance the experience for future guests. Please connect with us for further assistance on the said matter. We hope to have another opportunity to show you a better service.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive
How is Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive rated?
Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive has a 3.7 star rating with 1,165 reviews.
When is Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive open?
Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive is open now. It will close tomorrow at 12:00 a.m.