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200 Meijer Dr., Florence, KY, 41042, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
The best place to stsy This was such a great place to stay. We stayed her for medical reasons. The state is so friends and nice a great place to stay.
Business response:
Racahel, thank you for choosing Extended Stay America while here for medical reasons. It’s a pleasure to know you had a comfortable stay with us and were impressed by the service provided by our courteous associates. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
B+. Could become an A. Overall, this was a pleasant stay. The room was spacious. We were not tripping over each other. So nice to have a real oven in the kitchen! The hardwood floors were a plus. The room had no "hotel" smell. Just a few issues. Ventilation for cooking in a tight space should be addressed. The stovetop fan really didn't help much when frying. Insulation between rooms is poor. We could hear everything from the floor above: television, talking, bathroom, doors shutting, etc. This made sleeping difficult until ... read more
Business response:
Aletha, thank you for choosing Extended Stay America. We are happy to know you liked the spaciousness of our suite as well as our fully-equipped kitchenette facility. However, we are sorry for the television and noise issue you faced. We wish we had the opportunity to resolve this while you were here, as we would have done our best to ensure you were comfortable. We also value your observations regarding the kitchen and will discuss them with the appropriate team. On behalf of everyone here, we invite you to revisit us for a... read more
Not what I would have expected from a suite. Our stay was pleasant however.... for a full suite with full kitchen there were no towels cups,plates,silverware,coffe pot and no maid services. I understand no breakfast but at least we should have been told at check in no other on site services were available. I am not sure if it was due to covid or change in management. Not happy with the services.
Business response:
Thank you for being our guest. Although you had an overall pleasant stay, we regret your disappointment with some of our amenities not being available. Your feedback is appreciated, and we will be sure our front desk communicates this more clearly going forward. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management
Business response:
Zandra, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
The front desk was very respectful, welcoming and polite as well. I liked that the 1 bedroom suite felt like I had my own apartment. It looked very clean and Comfortable. What I didn’t like so much was the elevator. The elevator only allows 2 people on it at a time.
Business response:
Ayana, thank you for being our guest. We are pleased to know you liked our front desk associates and enjoyed our apartment-style suites. However, we regret not meeting all your expectations. We value your feedback and hope to see you again in the future for a much better experience! Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased you enjoyed your stay overall, but it seems we may have missed meeting some of your expectations. We are sorry if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Staff was cute, professional, and prompt.The room is spacious. The only negatives with this property is the toilet placement in the bathroom - unless you're skinny, the toilet paper roll and holder will stab you in the side. The sofabed is not terribly comfy. If you're planning on using it, make sure to ask for bedding when checking in. Due to covid, spare items like that are kept in storage, same with cooking and eating utensils.
Business response:
Andy, thank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was pleased to learn you enjoyed your stay, found your suite spacious and our staff friendly and professional. We value your comments and hope to see you again soon. Sincerely, Hotel Management
It was pretty good. Just needed to get away for the weekend with my boyfriend. We stayed for two nights.
Business response:
Thank you for the positive feedback on your weekend stay. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you both again soon at Extended Stay America. Sincerely, Hotel Management
Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive has a 4.2 star rating with 878 reviews.
Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive is open now. It will close tomorrow at 12:00 a.m.