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Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive
- Hotels
- Florence, KY
About this business
Location details
200 Meijer Dr., Florence, KY, 41042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Pam (A?) is hands down the most joyful hotel worker I've met! She was so very welcoming and helpful at every request!!! Thank you a million!
Business response:
Thank you for staying at Extended Stay America and for writing about your wonderful experience. The needs of our guests are indeed our top priority, and we are glad this is apparent in the quality of service you received. It was a pleasure hosting you and we hope to do so again the next time you are in the area. Sincerely, Hotel Management
The best place to stsy This was such a great place to stay. We stayed her for medical reasons. The state is so friends and nice a great place to stay.
Business response:
Racahel, thank you for choosing Extended Stay America while here for medical reasons. It’s a pleasure to know you had a comfortable stay with us and were impressed by the service provided by our courteous associates. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
B+. Could become an A. Overall, this was a pleasant stay. The room was spacious. We were not tripping over each other. So nice to have a real oven in the kitchen! The hardwood floors were a plus. The room had no "hotel" smell. Just a few issues. Ventilation for cooking in a tight space should be addressed. The stovetop fan really didn't help much when frying. Insulation between rooms is poor. We could hear everything from the floor above: television, talking, bathroom, doors shutting, etc. This made sleeping difficult until ... read more
Business response:
Aletha, thank you for choosing Extended Stay America. We are happy to know you liked the spaciousness of our suite as well as our fully-equipped kitchenette facility. However, we are sorry for the television and noise issue you faced. We wish we had the opportunity to resolve this while you were here, as we would have done our best to ensure you were comfortable. We also value your observations regarding the kitchen and will discuss them with the appropriate team. On behalf of everyone here, we invite you to revisit us for a... read more
Not what I would have expected from a suite. Our stay was pleasant however.... for a full suite with full kitchen there were no towels cups,plates,silverware,coffe pot and no maid services. I understand no breakfast but at least we should have been told at check in no other on site services were available. I am not sure if it was due to covid or change in management. Not happy with the services.
Business response:
Thank you for being our guest. Although you had an overall pleasant stay, we regret your disappointment with some of our amenities not being available. Your feedback is appreciated, and we will be sure our front desk communicates this more clearly going forward. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management
Business response:
Zandra, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
The front desk was very respectful, welcoming and polite as well. I liked that the 1 bedroom suite felt like I had my own apartment. It looked very clean and Comfortable. What I didn’t like so much was the elevator. The elevator only allows 2 people on it at a time.
Business response:
Ayana, thank you for being our guest. We are pleased to know you liked our front desk associates and enjoyed our apartment-style suites. However, we regret not meeting all your expectations. We value your feedback and hope to see you again in the future for a much better experience! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive
How is Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive rated?
Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive has a 4.2 star rating with 896 reviews.
When is Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive open?
Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive is open now. It will close tomorrow at 12:00 a.m.