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Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive
- Hotels
- Florence, KY
About this business
Location details
200 Meijer Dr., Florence, KY, 41042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Linda Reasonable rates and clean room. The only downside was that, other than bath towels, all other supplies as to be requested. Like coffee maker, hair dryer, dishes, utensils, hangers. We thought it was odd that these basic items were not already in the unit
Business response:
Linda, thank you for being our guest at Extended Stay America. We strive to provide our guests with a comfortable stay at a great price, and a review like yours serves as encouragement. With that said, we are sorry for the inconvenience you encountered while here. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Middle of the road- Not to bad & Not to Good The Room was clean but the bathroom had a used bar of soap open on the sink & no soap other than the open one to use. The refrigerator must have been going thru some kind of repair, it was shut off and the doors were open when we got in the room and some of the shelfs were lying on top of it. A/C was cold and the bed was clean and comfortable. Other than the used bar of soap, the bathroom was clean. The kitchenette was clean. The room just has a 27" tv but all the channels were cl... read more
You should probably not allow people to cook curry. It smelled the whole third floor
Business response:
Jeffrey, thank you for staying with us. We are sorry for the specific issue you outlined at our hotel and the inconvenience this caused. Please be assured we will share your feedback appropriately as we are continually striving to improve our guest experience. We encourage you to try us again in the near future. We are confident you will enjoy the exceptional stay you deserve. Sincerely, Hotel Management
Easy off the freeway, clean, great for a good night's sleep and back on the road the next day.
Business response:
Emanuele, thank you for choosing to stay at Extended Stay America. We are delighted to hear you had an enjoyable, comfortable stay and our location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back! Sincerely, Hotel Management
The only thing I didn’t like there were no hot breakfast
Room and hallway smelled strongly of marijuana. Rest of the hotel was not as bad. Staff was nice and friendly. Door to hotel room was not secure. Cleanliness of room was ok. Pull out sofa we had to use was gross and couch was damaged.
Business response:
Cody, we never want to disappoint any of our guests; therefore, we genuinely apologize for your experience and any difficulties endured. Our hotels are known for their commitment to exceptional hospitality, and we regret letting you down. We will investigate your comments and take appropriate action. Your feedback, and also your patience in this matter, are much appreciated. We hope you will give us an opportunity in the future to regain your trust. Thank you, and we wish you safe travels. Sincerely, Hotel Management
Was nice clean and quite
Business response:
Theresa, thank you for choosing Extended Stay America and for the excellent rating. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Everything was nice for the price
Business response:
Jennifer, thank you for choosing our hotel and taking the time to share your review. We want every guest who stays with us to have a fulfilling experience and to depart with a lasting favorable impression. We regret that this was not your experience. We are grateful for the feedback and hope you will stay with us again the next time you are in the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive
How is Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive rated?
Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive has a 3.7 star rating with 1,165 reviews.
When is Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive open?
Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive is open now. It will close tomorrow at 12:00 a.m.