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Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive
- Hotels
- Florence, KY
About this business
Location details
200 Meijer Dr., Florence, KY, 41042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great service, ok hotel Check in and service was great. The receptionist went out of her way to make us comfortable and explain things in the area to us. The hotel has very big open rooms, my only complaint is that they are a little tired feeling. The bathrooms and kitchens have wood laminate which is nice but the paint and carpet just feel a little old and have a little musty smell. Over all we slept comfortably and the service made it a great experience
Business response:
Erika, thank you for being our guest. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. However, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
I always enjoy our stay here. It's clean and quiet
Business response:
It is always a pleasure to hear from our loyal guests and to know we are continually exceeding expectations. On behalf of everyone here, we look forward to welcoming you back soon at Extended Stay America. Sincerely, Hotel Management
Spacious suite with kitchenette.
Comfortable beds, not very clean kitchen area, and there was no coffee on site in the morning. Probably won't stay here again.
The property reeked of cigarette smoke despite being a non smoking facility. The floor was sticky. The sheets did not smell clean. Overall, the facility is in desperate need of an update. I've stayed in a lot of tge hotels in this chain, but this one was the worst. Will not return. The lady at the front desk was very kind, however.
Business response:
Thank you for sharing about your stay at our hotel. We do want to apologize for not providing the refreshing room you were expecting upon arrival. We know how critical fresh accommodations are; therefore, we will follow up with our housekeeping staff to make sure we are flawlessly preparing each room for our guests. We also appreciate your comments regarding the overall condition of our property with the appropriate individuals and use them as we plan for future upgrades. We promise your next stay with us will be a much more... read more
The staff was nice, the hotel was quiet. We had an issue with ants coming in through the wall unit air conditioner on our last day there.
Frequently asked questions about Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive
How is Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive rated?
Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive has a 4.2 star rating with 888 reviews.
When is Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive open?
Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive is open now. It will close tomorrow at 12:00 a.m.