This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive
- Hotels
- Florence, KY
About this business
Location details
200 Meijer Dr., Florence, KY, 41042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
There were NO glasses or silverware....in the entire place. Very strange that an extended stay provided nothing in order for anyone to stay longer than a day.
Business response:
Dear Susan, Thank you for being our guest. It is good to know you had a pleasant stay. However, we are sorry you were unaware of the kitchenware policy. We will instruct our front desk to mention details during check-in that those are kept with the front desk to ensure cleanliness and will be delivered as requested. Please revisit us and give us another chance to provide you with the hospitality you deserve. Sincerely,Hotel Management
Very casual. No do not disturb signs. No housekeeping while there.
Business response:
Dear Ethan, Thank you for including Extended Stay America in your travel plans and reviewing your experience with us. We always aim to provide an exceptional experience and exceed our guests' expectations on every visit. However, we apologize for not doing so in your outlined areas. We will follow up on your concerns to ensure we are well-poised to serve better in the future. It was a pleasure to have you as our guest, and we hope to see you again soon.Sincerely,Hotel Management
The lady at the front desk was nice at check in, but you definitely get what you pay for this hotel. Not a very maintained and few amenities.
Business response:
Dear Tracie, Thank you for reviewing our hotel and highlighting the areas where we can progress. We are evaluating the instances you mentioned, as we are committed to offering better service to our guests. Your feedback is important to us and will be shared with the team for further improvement in the field mentioned. Our front desk team is available round the clock to help you. Although you had a pleasant stay, please allow us to improve this and give us another opportunity to welcome you back soon.Sincerely,Hotel Managemen... read more
The room was clean. There was a lot of cleaner residue on the floor, and it felt a bit sticky. The hallway leading to the room could have used a good carpet cleaner. The kitchen and bathroom were clean, but the room has been very hard used in the past.
Frequently asked questions about Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive
How is Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive rated?
Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive has a 4.2 star rating with 888 reviews.
When is Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive open?
Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive is open now. It will close tomorrow at 12:00 a.m.