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Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive
- Hotels
- Florence, KY
About this business
Location details
200 Meijer Dr., Florence, KY, 41042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great service from staff The hotel is clean, basic nothing fancy but comfortable. The front desk staff where super helpful when I realized I left something in the room and I am quite grateful
Stay here a lot for convenience and cost
Business response:
Dear Katherine, Thank you for your review of Extended Stay America. It is pleasant to know we met your expectations for a good hotel experience and that you enjoyed your stay in your room. Please give us another chance to provide you with better service. Thank you again, and we wish you all the best.Sincerely,Hotel Management
Room was full of hair. Bed gave us itchy feeling from the bed sheet and blankets. Water stand in the bathtub. Key card were issued only for 1day and we were locked out 3times. Staffs kept asking if we have any dues. As we paid upfront through Expedia, still they were providing 1 day keys. This was our 6th stay in this hotel and it’s getting worse day by day.
Business response:
Dear Tania, Thank you for taking the time to share your feedback regarding your recent stay. We are sorry to hear that you had a less-than-satisfactory experience, and we apologize for not meeting your expectations. Your comments have been constructive in highlighting areas that require our attention, and we will take all necessary measures to ensure that such incidents do not recur in the future. Your comfort and satisfaction are our top priority, and we hope to welcome you in the future to enjoy the elevated experience you... read more
Not clean!! Dirtiest and Loudest hotel we've ever stayed in. Our suite had not been cleaned well, the floor turned socks/feet black, bathroom door would not latch and there was a huge gap under the door leading to the hall.
Business response:
Dear Joshua, We sincerely apologize for your unsatisfactory experience during your stay. Providing a clean and comfortable environment is paramount to us, and we regret falling short of this standard. Your feedback regarding cleanliness issues and maintenance concerns is deeply concerning, and we are addressing these matters with our housekeeping and maintenance teams to ensure improvements are made. Please know that your comfort and satisfaction are of utmost importance to us, and we hope to have the opportunity to regain y... read more
The location is the most convenient for me….Close to my sons home
Frequently asked questions about Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive
How is Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive rated?
Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive has a 3.7 star rating with 1,165 reviews.
When is Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive open?
Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive is open now. It will close tomorrow at 12:00 a.m.