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Extended Stay America Select Suites - Cincinnati - Sharonville
- Hotels
- Sharonville, OH
About this business
Location details
4020 Hauck Road, Sharonville, OH, 45241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very clean and very friendly
Business response:
Dear Guest, Thank you for your recent stay at Extended Stay America and for taking the time to post such a generous review. We're delighted to hear you appreciated our well-kept hotel. Our housekeeping team works diligently to ensure everything is spotless, and it means a great deal to us that their hard work is recognized by our valued guests, like you. Your coin words appreciating our friendly staff and their hospitality are much valued. We enjoyed having you as our guest, and we hope to see you again on your next visit to... read more
It’s adequate for when you’re traveling by car and need a place to stop along the way.
Problem free checking.
Did not offer breakfast, nor did they offer coffee.
A+
Business response:
Dear Jeannie, We are committed to creating a relaxed and comfortable atmosphere for all our guests, so we are thrilled to learn that you had a pleasant stay. It was our pleasure to host you, and we look forward to the opportunity to welcome you back soon. Thank you for choosing Extended Stay America! Sincerely, Hotel Management
This place will due in a pinch.
Business response:
Dear Lisa, Thank you for your feedback. We are glad that your stay met your needs. However, we apologize for any inconvenience you may have encountered and appreciate your input. We aim to provide an even more comfortable experience during your next visit. Sincerely, Hotel Management
Person at the desk was rude other than that everything was good
Business response:
Dear Riley, Thank you for your review. We're glad to hear that, overall, your stay went well, but we’re sorry that your interaction at the front desk didn’t reflect the level of courtesy and professionalism we aim for. The guest experience begins at check-in, and we’re addressing your feedback with our staff to ensure that every guest is met with warmth and respect. We hope to have the opportunity to welcome you back and show you the hospitality we’re proud of. Sincerely, Hotel Management
The Wifi speed is about 1 Mbs, but was at 0.01 Mbs for a while. When I complained about it, I was given a number to call, rather than them calling it. When watching YouTube or Netflix on the TV, the picture often freezes. They don't clean your room or provide any real service unless you pay extra for it. There is no exhaust fan in the bathroom. Other than those things, it was fine. It is nice to have a stove, sink and refrigerator in the room.
Business response:
Dear Lyle, Thank you for your feedback. We’re sorry that your stay did not fully meet your expectations. While we aim to provide a convenient extended stay experience, we understand your disappointment regarding the lack of daily housekeeping. Our housekeeping service is tailored for long-term guests to minimize disruption to their home-like experience. Nevertheless, we are pleased to offer this service for a nominal fee. We appreciate you sharing your experience, and we’ll continue working to improve our service and ameniti... read more
Everything
Frequently asked questions about Extended Stay America Select Suites - Cincinnati - Sharonville
How is Extended Stay America Select Suites - Cincinnati - Sharonville rated?
Extended Stay America Select Suites - Cincinnati - Sharonville has a 3.4 star rating with 895 reviews.
When is Extended Stay America Select Suites - Cincinnati - Sharonville open?
Extended Stay America Select Suites - Cincinnati - Sharonville is open now. It will close tomorrow at 12:00 a.m.