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Extended Stay America Select Suites - Cincinnati - Sharonville
- Hotels
- Sharonville, OH
About this business
Location details
4020 Hauck Road, Sharonville, OH, 45241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room had a burnt smell to it and check in after 10PM, is 20+ minute ordeal.
Business response:
Dear Guest, Thank you for your feedback. We’re sorry to learn about the concern in your room and for any inconvenience during your late check-in. Your concerns will be shared with our team to address the issues and ensure improvements moving forward. We appreciate you bringing this to our attention and hope to have the opportunity to provide a better experience in the future. Sincerely, Hotel Management
I work night shift in healthcare, they were very accommodating in letting me check in early. Thank you.
Business response:
Dear Guest, Thank you for the great review and for taking the time to recognize our hotel. We are delighted to hear that you appreciated your early check-in. Our team will be pleased to know they had a significant role in adding so much convenience to your stay, given your profession in healthcare. Thank you for being our guest. We look forward to welcoming you back to the city.Sincerely,Hotel Management
Its right off the highway for access
Business response:
Dear Guest, Thank you for your kind comments regarding our prime location. However, we regret if we fell short in any aspect of your stay. We value your feedback and welcome another opportunity to show you our commitment to outstanding experiences the next time you are in the area!Sincerely,Hotel Management
Some spots in the room and bathroom were a little dirty. Nothing major, but definitely could have been better. Gentleman at the front desk was very nice and informative. Wasn’t a bad experience overall.
Business response:
Dear Guest, Thank you for reviewing your stay with us at Extended Stay America. We’re glad to learn our front desk team made a positive impression and that your overall experience was satisfactory. Your comments regarding cleanliness will be shared with our housekeeping team to help us improve. We hope to have the opportunity to provide an even better stay next time. Sincerely, Hotel Management
Could have been better Would be better if they cleaned rooms more ofter once every 17 days is a little excessive for guests who pay as much as i did and can't get clean towels at least once a week
Business response:
Dear Guest, Thank you for selecting Extended Stay America for your accommodation and for providing your valuable feedback. We appreciate your input and acknowledge your concerns. Our housekeeping service is specifically designed for long-term guests to maintain a minimal level of disruption to their home-like experience. We do offer this service for a nominal fee should you require it. Your comments are of great importance to us, and we look forward to the opportunity to welcome you back in the future, aiming to enhance your... read more
The stay was decent. But there were ants and I saw a roach in the microwave.
Business response:
Dear Guest, We appreciate your decision to stay with us and are pleased that your overall visit was satisfactory. Nevertheless, we sincerely apologize if any issues detracted from the perfection of your experience. Your feedback is highly valuable to us as it enables us to enhance our guest experience. We'll be addressing these concerns with our team to ensure that we can better meet expectations in the future. Sincerely,Hotel Management
Everything about my stay was pretty good. A lot of food options in the area
Frequently asked questions about Extended Stay America Select Suites - Cincinnati - Sharonville
How is Extended Stay America Select Suites - Cincinnati - Sharonville rated?
Extended Stay America Select Suites - Cincinnati - Sharonville has a 4.4 star rating with 551 reviews.
When is Extended Stay America Select Suites - Cincinnati - Sharonville open?
Extended Stay America Select Suites - Cincinnati - Sharonville is open now. It will close tomorrow at 12:00 a.m.