Extended Stay America Select Suites - Cincinnati - Sharonville

cole 

on Expedia

8 years ago

Nice staff The staff was very helpful and nice. My major issues was the beds could be a bit more comfortable. I also would recommend that housekeeping should bring clean bed sheets and wash rags and towels daily. 

Anonymous 

on Expedia

8 years ago

Awful Good luck checking in after hours. The beds are horrible, no better than sleeping on the floor. The rooms are very cheaply made. 

Johnna 

on Expedia

8 years ago

The elevator smelled like cigarettes and poopy diapers. The bed sagged at least 6 inches on one side. The heater/ air conditioner worked well, but sounded like a chainsaw. Do yourself a favor and stay at the Clarion down the street! 

Anonymous 

on Expedia

8 years ago

Responsible for your own sheets and trash I think it should be listed that you are responsible for taking your bedding to the front desk if you want clean bedding. If you want clean towels you must also take these to the front desk to get clean ones as well. They should also let you know that they have a 3rd floor that is all smoking aloud and should ask if you want smoking or mon smoking when reserving a room. Also it should state that you must prepay for the entire stay at the front t desk before you are aloud to check in ... read more

Badge Man 

on Expedia

8 years ago

NEVER, EVER STAY HERE. DISHONEST STAFF Booked this hotel with Cheap Tickets last Monday afternoon online. Prepaid with extra coupon for best rate. Received email confirmation from Cheap Tickets. Arrived at WoodSpring Suites only to be turned away as staff stated they had no rooms available (over-booked) and were not accepting walk-ins or reservations from any site. I asked how to obtain my refund from Cheap Tickets and they stated "No Problem", as we will not bill them as we have no more rooms. Checked into local Red Roof In... read more

freda 

on Expedia

9 years ago

Never again!!!!!!!!!!!! They only provide full size beds so if your looking for a big comfy bed this place is totally out! Also they have a little kitchenette in the room but get this they dont provide any pots, pans, silverware or even cups so you must bring your own cookware which is terrible to me for the ones that are coming from out of town and thats the reason they dont serve breakfast because they feel you can cook your own breakfast but dont provide nothing for you to cook with!!!!! I been to plenty of hotels with a ... read more

nic 

on Expedia

9 years ago

Staff was amazing. Room was horrible. Staff went above and beyond to accommodate. The hotel just....sucks though. I mean the entire place smelled like someone was cooking fried fish with some kind of curry. Had a non smoking room that smelled like the previous person in the room smoked 3 pack a day in that room. Bed was tiny. Had one leg off the entire night just so my better half could have a decent nights rest. There were hairs in the bed and towels.....you get what you pay for I guess. That's what I get for trying to save... read more

Thomas 

on Expedia

9 years ago

Waited at the front desk for 30 minutes the hallways rate of old cigarettes in the room was even worse black marks on towels and dirty smelling sheets