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Extended Stay America Select Suites - Cincinnati - Sharonville
- Hotels
- Sharonville, OH
About this business
Location details
4020 Hauck Road, Sharonville, OH, 45241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nothing.. horrible and nasty, cheap beds, just awful 😠😠😠
Business response:
We are terribly disturbed to read that you did not get a good impression of our hotel during this stay. We wish you only the best in your future travels and lodging.
No buena localidad y un piso para fumadores Llegué y el lugar muy oscuro. Estaba cerrada la recepción y me abrieron pero solo había habitación para fumador. Me hicieron el reembolso y no me quedé, pero perdí mi tiempo. Desde el momento que hay habitaciones disponibles, deben indicar si no hay para no fumadores y el horario d el a recepción
Business response:
Thank you for taking time to rate our hotel. We are sorry you did not enjoy your stay with us.
Not staying in this location again The room was okay. Some dirt on floor, as though the trash was not picked up after sweeping. It appears mold on shower ceiling and the sink counter needed a little extra care.
Business response:
Thank you for this important feedback and for alerting us to these issues. We are so sorry for these issues and as a result we did not earn your recommendation.
Property was oj nothing else to say no quarters for laundry facility
Business response:
Thank you for sharing your experience and feedback.
Terrible There were people blatantly smoking weed in the non smoking floor and drugs deals going on by the side entrance... I walked out with my son on at least 3 occasions where I saw marijuana being bought and sold, the manager of this establishment is an an angry person who doesn’t want to hear anything about it... she is rude, unprofessional and terrible with the customer... I was completely blown off when I tried to mention the drug deals I witnessed...i would NEVER recommend this location for families or for anyone who... read more
Business response:
We are deeply disturbed to learn that this was your experience at our hotel. I am not at all aware of any activity like this going on and I'm so sorry you encountered such unpleasantness. Thank you for alerting us.
The rooms aren't suits. They call it suite because it has a full size refrigerator and a table top burner and thats it. My first room wasnt clean at all. The entire floor had trash all on it. Around the toilet floor there was pee splattered around it 😱 😡 my kitchen sink was filthy. And my blind was lifted half way when we got in there and we couldn't get it to go down! They switched my room in which it was a little bit cleaner but the shower knob wouldnt go up for me to take a shower. They switched us rooms again...it was ... read more
Business response:
Thank for your patience with these room changes. I'm so sorry for these great inconveniences. Thank you, too, for taking time to share your kind comments from our housekeeper. We appreciate hearing from you and so wish your whole stay had been more pleasantly memorable.
Bring your own towels and lamp This place was ok but lacks the amenities of comparable hotels. They offer WiFi but free for only one device, if you wish to utilize WiFi for additional devices you must pay for it. The room had a weird odor and the ac did not work. The only mirror was inside the bathroom. There was no bedside lamp so it was either all lights or no lights. There was no iron. You are only provided 2 towels and 2 wash cloths. I asked for additional towels as we had 3 people in our room. I was told if you needed m... read more
Business response:
Thank you for the review of our hotel. We are sorry to hear that our limited amenities were problematic and took away from your overall pleasant stay. I'm so sorry this was not what you were expecting and that it did not meet your needs. We would love to welcome you back if you ever have extended stay needs or just want a simple, basic, affordable stay in the future.
Dirty Our room was dirty and the bed was like broken
Business response:
Oh no! We are known for our super clean rooms and we are distressed that this was not your impression of us. We hope you'll come back for a more typical fresh, clean stay with us.
Frequently asked questions about Extended Stay America Select Suites - Cincinnati - Sharonville
How is Extended Stay America Select Suites - Cincinnati - Sharonville rated?
Extended Stay America Select Suites - Cincinnati - Sharonville has a 3.4 star rating with 919 reviews.
When is Extended Stay America Select Suites - Cincinnati - Sharonville open?
Extended Stay America Select Suites - Cincinnati - Sharonville is open now. It will close tomorrow at 12:00 a.m.